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alexpfc657
Level 1: Joiner
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on ‎01-04-2020 16:54

on ‎01-04-2020 16:54

trying to get online to 02 chat but its not showing anywhere , they told me would be adding credit to my phone due to their error buts not added and that fifteen pound is vital to me in todays circumstances , i have  emailed the complaints team but still nothing

thanks

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MI5
Level 94: Supreme
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on ‎01-04-2020 16:55

on ‎01-04-2020 16:55

@alexpfc657 

Live chat is offline but wait for complaints to get back to you now.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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jonsie
Level 94: Supreme
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on ‎01-04-2020 16:57

on ‎01-04-2020 16:57

It could take 10 days before they get back to you @alexpfc657 

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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