Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

PAC for [removed]

HiI purchased the package for [removed] for my girlfriend...She has now become my ex-girlfriend and has changed her sim card to EECan you kindly provide me with the PAC Code for [removed] so that she can keep this umber with EEPlease advise if there ...

phone reconnected

need phone reconnected

Roaming in Italy

Can I use my o2 data in Italy as roaming. I am a monthly customer and have 50gb data and unlimited calls and texts tariff. O2 says only 25gb data can be used abroad. Does it work for me? And do I have to do anything to o2 or just go and use roaming? ...

I am waiting for my sim to activate

I got my phone stolen thought it would be faster to get a e sim but my phone didn't have the option to activate it so I ordered a plastic sim and then that I found out after trying alsorts in the setting and going to a phone shop for advice still wou...

Bolt ons

How do I buy a bolt on for next week for travel to Turkey

Scam using PAC

Just had a weird conversation with customer services. Rang them because my contract is expiring. Said I would probably end contract as it was double other providers. Without asking she sent me a PAC then demanded I tell her what it was. I just told h...

New SIM

I am a new customer. I ordered a SIM. It hasn't arrived. I do not have the app - as I am a new customer and I am currently using a foreign phone number. Is there anywhere I can contact customer service?

europe roaming

I am going to zone 2 and zone 3 Europen countries. If I buy data for the zone 3 country, can I use it in zone 2?Thanks

Transferring unused top.up to new pay monthly bill

My top up runs out on the 3rd, but I topped up yesterday £15. However I have ordered a pay monthly sim which arrives also on the 3rd. Can I transfer the £15 top up to come off my first bill?

Billing date

The pdf of the bill for the number *********** clearly states it runs to 4th August 2024.But on the website it says the monthly contract will renew on 28th of July, which is a change for this number.I have just concluded two contracts for other numbe...

O2

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