Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Bill enquiry

My current tariff states it will be a monthly payment of £22. Yet I am always charged £28.07. I don't incur any additional costs like calls, data or bolt ons. I don't know why I'm being charged more than the stated amount

Tartif

My contract runs out in Oct this year as i stop paying for the phone, i want to change to a 24 myh 50GB @ £17 … O2 are saying i have to pay off my phone first is this correct or should i cut my losses and change provider after 10 years

Charges abroad

Hello, I have been charged a huge amount of money for calls that I have not answered. I have recently been in Bangladesh for 2 weeks on a work trip.I was out of the country from:5th May to17th May. I didn’t ring or answer any of the spam calls I rece...

Live Chat

Please how do I start live chat, my sim is blocked,I cannot make calls or text, help please!

Slow 4g and often doesn't connect

Could it be the sim? It's about 4 or 5 years old. Been in tonnes of phones

Order

is my order iPhone 15 pro at o2 in Harlow ms Tracey Humphrey

Resolved! Bank details

Hey, how do I change the bank my monthly bill comes out of? Thanks!

Discount

I want to activate discount i have code and everything how to activate it

Multisave

Hi I cannot addmy own number to my own Multisave group, why is this?

Personal information and data breach o2

6 times I've asked customer service agent to register a complaint and completely ignored my request again and again, incorrect address stored and information regarding my O2 account and personal information sent out to incorrect address, has anyone e...

O2

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