Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

02 switch up

Has anyone used 02 switch up? recently changed my phone and I have 14 days to send my old phone back but I've not been given anything to send it back in or an address to send it to am I correct in assuming I will receive something shortly in the post...

Resolved! change my mobile number

How do i change my mobile number?

Tariff

Why has my monthly bill gone up

eSIM ordering problem

I recently upgraded to an iPhone 14 Pro. During the ordering process it recommended to use and eSIM. Once the phone arrived, on trying to transfer my existing number from a physical sim to the new eSIM, it wasn’t compatible. So a new eSIM was ordered...

Sim upgrade

Hi there, I am looking to change my contract to sim only

Remove bolion

How do I remove a bolt on and ensure that Iam not charged for it

Problems Closing Out Account

I recently closed my O2 pay monthly plan which had both a device and airtime direct debit payment (on 25/07/24) and had a final bill to pay, which I assumed like all my other bills with O2 would be paid automatically through my bank. This did not hap...

Resolved! O2 hot spots

Can’t find them to join - help ? Using IPhone 13

Sim deactivation

I need my sim to be deactivated immediately as my toxic abusive ex still is using it however I am not going to keep paying for the sim when it is her who agreed to pay and now she won’t after she has been made the charges to the account. So I want to...

Account Bars

I seem to have a restriction on my account, not alowing to me make oputgoign calls, all though i paid my hpnoe bill and payment plan this month

O2

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