Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! 150gb+

Just upgraded to 150 gb+ so that I can use the 75 countries roaming included.Anybody tell me if this works OK?

Can’t pay bill this month

I can’t afford to pay my bill this month is there any chance I can add on the payment due for this month onto next month?

Direct debit

18 months ago I took out a virgin media contract, in order to get a deal, they told me I MUST take out an 02 sim card... fine...although I am with EE and not 02 but... forget that the now. They told me that at the end of my 18month contract with virg...

Resolved! Still haven’t received code for headphones

I upgraded to a Samsung Galaxy S23 on April 27th this year, and as part of the order there was an offer to receive a code for a free pair of Samsung Galaxy Buds Pro 2. The small print said I’d be texted the code after being on contract for a month. I...

My contract has ended for my device, and I want to leave

My contract has ended on my device, and I want to leave, but I can't find anywhere on o2 to give notice to

I've been with o2 a year now

Today they sent me a text message and email with the statement for my device plan agreement. Why have they sent me this? It doesn't give much information. I'm just curious why after a year I'd get this when I had everything on sign up? Any ingmdighr ...