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FAQs: Pay Monthly

Hi all, welcome to the Pay Monthly board! If you are on a Pay Monthly contract or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your q...

Marjo by • Former Staff
  • 115542 Views
  • 24 replies
  • 5 kudos

Resolved! Fitguru scam

I just received this textFreeMsg: Thank you for subscribing to fitguru for £3.00 per week from Taptronic until you text STOP to 64055. HELP? 03302231099I've never heard of them and wasn't even om my phone during the time this happened so I have no id...

Resolved! Sent two different return bags from O2

So I'm returning my phone under the 14 day 'change my mind' policy. I got in touch with O2 and they said they'd send out a return package. Was meant to be next day delivery but I ordered it Thursday and got a bag Tuesday. The bag I got was just a gre...

JacobW by • Level 1: Joiner
  • 136 Views
  • 3 replies
  • 0 kudos

Resolved! Hi

I received the £ 168 bill for calls that I saw I had for free and I would like to split the bill in 6 months as I could

Cyprus by • Level 1: Joiner
  • 70 Views
  • 1 replies
  • 0 kudos

Resolved! Cancelling A Pay Monthly Contract

Hey all, I'm just wondering how I go about cancelling a contract? I accessed my online banking today (after not being able to access it for a while) and saw the payment going out. I thought I had already cancelled this but obviously not. Two major pr...

Titchx3 by • Level 1: Joiner
  • 223 Views
  • 1 replies
  • 0 kudos

Resolved! credit

i have 6.50 on my credit and i need to to put £3.50 on it how do i do it

Suspicious text regarding my 'plan'

Not sure if this is the right place to post this as I am not even an O2 customer, but I received a text from what shows up in my phone as 'O2UK', confirming my 'new' number, which I have had for years, and a custom plan with 20GB, unlimited UK minute...

Ren24 by • Level 1: Joiner
  • 98 Views
  • 1 replies
  • 0 kudos

Resolved! Late landing charge.

Hi I am being charged a late landing charge but I haven't been abroad or called anyone abroad. I want to know why I am being charge this.

Kate8-_ by • Level 1: Joiner
  • 103 Views
  • 1 replies
  • 0 kudos

Resolved! Tariff

Trying to find out how to change my tariff when I try and change it it says it’s going to start next month but idk

Squishy by • Level 1: Joiner
  • 66 Views
  • 1 replies
  • 0 kudos
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