Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

How do I share data from one device to another on the same plan

I've been trying to give my daughter data to her phone from my iPad which has over 8gb available. It has the button data available to share. But I can't seem to understand how to actually give it to her. Thanks. this is via myo2 app obviously.

Sim 1 not provisioned

I've just bought a new phone from carphone warehouse and I get the notification sim 1 not provisioned. I don't know what to do?

Paying double for my insurance?

Hey, last year I got my phone straight through o2 instead of carphone warehouse, I recently was going through my Bills and noticed I'm still paying carphone warehouse an amount I'm guessing for insurance even though I'm paying o2 for this.Do I need t...

Resolved! O2 SIM only to O2 phone contract via external shop - can I keep number?

Hi, I have been on SIM only with O2, having retained my number once my phone contract was completed. I've just bought a new phone and O2 contract through Mobiles Direct. WIll I retain my number automatically or do I have to do something with PAC code...

Paying off my bill

I just want to pay off my bill as i am switching to another network. I do not want to upgrade of switch devices i just want to leave O2. Please can this be odne for me as your website makes it very difficult to navigate or even find information on ho...

Early Upgrade

My phone screen is cracked and I'm not due an upgrade until August. I only have £78 left to pay on my Device Plan. I tried to upgrade using MobilePhonesDirect (much cheaper than O2 Direct) as I assumed this would work and O2 would just charge me the ...

Contract finishes

My contract will be over on 24th April. And I m contacting the CS but to no avail.aftr my contract finishes I want to make my sim as pay as u go.

How to cancel my data plan on my i pad

Hican anyone tell me how cancel my data plan on my iPad, i pay £10 a month for this but i am not using it. I have an iPhone plan. I am out of contract .

New Phone

Hi I want to stay on the tarrif I'm on but add a new device plan is this possible ?

Credit score

Hi dearI took contract sim on sep 2019 . I had 14 days changing mind policy . I cancelled my contract before 14 days now it shows in my credit score that I owe you guys money . I have contacted 02 customer service couple of timeS they are saying my a...

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