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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 248596 Views
  • 2 replies
  • 2 kudos

Charges

Why have I been charged £2.22 for a call I tried to make to Sri Lanka - the call did not answer.Keith

Keith1 by • Level 1: Joiner
  • 646 Views
  • 3 replies
  • 0 kudos

NHS Worker rates

Morning I have been with 02 for well over ten years and have worked for the NHS for even longer.I currently have a S7 Edge with a sim only tarrif. I am looking to upgrade my phone. It there any specific offers and discount at all? Regards Tom

TomW by • Level 1: Joiner
  • 585 Views
  • 3 replies
  • 0 kudos

Financial support

What financial support is being offered by 02 during this pandemic? I have been sent home with no pay.

Resolved! Cashback offer

Could anyone tell me how the cashback offer works for the Huawei p30 pro please? Thank you.

Jendex by • Level 1: Joiner
  • 439 Views
  • 1 replies
  • 0 kudos

Monthly mobile amount

My contract ran out in October 2019 but still paying the same money surely this can be reduced?

Mort by • Level 1: Joiner
  • 877 Views
  • 6 replies
  • 0 kudos

Will a second SIM replace my existing mobile number?

Hi, I have an O2 PAYM contract. I use the phone for work and personal use and I decided to buy a second SIM so I could have two numbers, one for personal use and one as a work number. After I ordered the second SIM something popped into my head. Some...

Cancelling contract

Hi everyoneI need to arrange to cancel my duaghtres contract and cannot get in touch with O2. No online chat available and phoning customer service number just 'boots' me off the system. Does anyone have an e mail contact for customer services?

Kathryn by • Level 1: Joiner
  • 1072 Views
  • 6 replies
  • 0 kudos

Replace my old sim

My old sim is not being recognised by my new phone,how can I replace my old sim with a new one wen it's broken (so I can't call),and I can't go into a shop because I'm self isolating and all the shops are shut???

Take off my spend cap

Please can you take off my spend cap? When I try and make calls, it keeps saying "Call failed". This is with an IPhone. I've even tried swapping dims over in a different phone and it does the same thing

Sebastian by • Level 1: Joiner
  • 417 Views
  • 1 replies
  • 0 kudos
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