Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 329819 Views
  • 2 replies
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e sim

Hi..how do I get an e-sim package?

mcr22 by Level 1: Joiner
  • 685 Views
  • 3 replies
  • 0 kudos

SIM Failure

I have a SIM failure on my iPhone XS Max, tried reinserting/cleaning the SIM but no change.Any ideas how to proceed as the o2 stores are currently closed?

Resolved! CPW Samsung buds offer honoured by O2?

will O2 honour the offer from car phone warehouse i got last week to receive galaxy buds in a few weeks time? Or will I have to cancel my contract (7 days in).

Vinny by Level 1: Joiner
  • 805 Views
  • 3 replies
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Disney + free 6 months.

Hi. I upgraded and received 6 months free Disney + however I wasnt sent an email link for the offer. When I add Disney as extra it wants to charge me £5.99. How do I get the link so it's free? I've rang and tweeted o2 numerous times with no response....

Margaret3 by Level 1: Joiner
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Resolved! Bills

How do I view old bills from a few months ago? Have looked all over the website. Thanks, Brian

Brian7 by Level 1: Joiner
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  • 1 replies
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Overcharged bill

I was grossly overcharged of my usual device bill for two of my devices. I pay £56 and £37 but was charged £131 and £112. Been trying to call the contact centre but its a long queue

Shegun by Level 1: Joiner
  • 4915 Views
  • 19 replies
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Student discount

hi , I have got my unidays code that I retrieved online but when I text it to the number 61202 it says the code is not recognised. Not sure on how to solve this? Many thanks for any help regarding this

rick23 by Level 1: Joiner
  • 523 Views
  • 1 replies
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Why isn't my data rolling over

my data on my pay monthly tariff isn’t rolling over and i don’t know how to get it, someone help please! [Edit: topic title clarified]

URL by Level 1: Joiner
  • 538 Views
  • 1 replies
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Resolved! BEWARE. O2 Fraud

Hi.Just thought i'd stop by to let you know about a chat message i just got. "From02: we were unable to process your last bill. To avoid suspension of your contract , please update billing information now.billo2contract.com" If you receive a message ...

tcbflyr by Level 1: Joiner
  • 11361 Views
  • 10 replies
  • 0 kudos