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cylelockett
Level 1: Joiner
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on ‎30-03-2020 09:49

on ‎30-03-2020 09:49

hi I am self employed and due to covid-19 I have no source of income at this moment in time I was wondering if there was anything I could do to prevent being charged extra fees
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MI5
Level 94: Supreme
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on ‎30-03-2020 09:54

on ‎30-03-2020 09:54

@cylelockett 

You need to speak to the payment team.

You can reach the Payment Management team on 0800 902 0217.

The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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