Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 236289 Views
  • 2 replies
  • 2 kudos

Adding a phone

Hi how do I add a phone too my account my wife has a phone and we want too add it too my my o2 account

Craigbez by Level 1: Joiner
  • 634 Views
  • 3 replies
  • 0 kudos

Wrongful credit reporting!! Help!!

Hiya.. I having mega problems finding someone to help me I'm just getting passed from pillar to post!!!I had a pay monthly account years ago and got into financial trouble... I was declared bankrupt which took the O2 debt from me. However O2 are stil...

Resolved! O2 recycle

I just upgraded and took my phone into an o2 store to recycle, where the customer advisor checked the phone made sure it worked and gave me a receipt to say it is perfect. Today I had an email to tell me that the screen showed discoloured/shading. I ...

Fran by Level 1: Joiner
  • 894 Views
  • 3 replies
  • 0 kudos

Number not working after swap

Hi I swapped my old number over to my new contract not worked at first now I can't use for voice calls or texts and my number not changed over

Davyjj by Level 1: Joiner
  • 1119 Views
  • 4 replies
  • 1 kudos

wrong details

Dear Sirs Tel no [Removed] am writing because I have been charged twice one as O2 and the other one is Three Network provider, so I had to pay Three as my actual and another as O2, so how can I rectify this? on the phone it is saying The network is p...

Resolved! Fraud

O2 have allowed my estranged family member to have a contract under my name. O2 have also willingly linked the accounts together and given my estranged family my personal home details. i have contacted the police, action fraud and now have a solicito...

AL21 by Level 1: Joiner
  • 2177 Views
  • 7 replies
  • 0 kudos

Resolved! Unable to enter full card number

I've decided to come to O2, moving from EE, where I have attempted to pre-order the Samsung Galaxy S20 Ultra, however, when I get to the very end where I put in my payment details, I am unable to enter my entire card number. I have tried looking if a...

Lexi104 by Level 1: Joiner
  • 816 Views
  • 3 replies
  • 0 kudos

Resolved! Issues with hotspot - NOW TV

Hi everyone - I'm hoping someone has some pearls of wisdom and can help save me! For two years I have been connecting my Now TV stick through my iPhone's hotspot (long story, but only internet I have access to). Last week, I upgraded my iPhone to an ...

Apple Watch recycle

I've just upgraded my iPhone but to a Samsung. I have an Apple Watch also on pay monthly with o2. I obviously can't use my Apple Watch with the Samsung but is it possible to recycle the Apple Watch or cancel the contract and hand the watch back.

Jack1991 by Level 1: Joiner
  • 502 Views
  • 1 replies
  • 0 kudos