Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 235976 Views
  • 2 replies
  • 2 kudos

Resolved! Network Issues in the Dursley (Gloucestershire) Area

Will O2 be compesating users (both Monthly and Pay as you Go) in the Dursley area who currently can't make calls as there is a problem with the mask. I live in this area and have been trying to contact my niece (who is also on O2) without any sucess....

Gazaa by Level 1: Joiner
  • 822 Views
  • 3 replies
  • 0 kudos

Resolved! My number changed

Hi, when I changed to this sim I requested to keep my old number. I gave you my puc code from giffgaff. But you guys still changed my number. Please give me my old number.

Ahmadbaia by Level 1: Joiner
  • 442 Views
  • 1 replies
  • 0 kudos

Resolved! Close the account

I have been transferred overseas and I need to close the account in order to open a local mobile phone contract. Can someone please let me know how to do that? Many thanks. Rui

RuiA by Level 1: Joiner
  • 1766 Views
  • 5 replies
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Resolved! o2.auth72.com

I just had a text from o2.auth72.com telling me my latest bill could not be processed by my bank and to update my info via this site. I am sure this is a scam but I find it interesting that I have only just swapped my mobile provider over to O2 in th...

JoGirl by Level 1: Joiner
  • 1208 Views
  • 4 replies
  • 0 kudos

WhatsApp 4g calls

Hi, when trying to make Whatsapp voice calls over 4g it tells me that it's not supported by my cellular network. Any ideas on how to resolve this? I don't believe it to be a phone setting as I have tried everything. Wifi/4g calling, uninstall, clear ...

Steven95 by Level 1: Joiner
  • 1186 Views
  • 4 replies
  • 0 kudos

Resolved! Billing questions

when does my bill come out of my bank each month and am i entitled for a upgrade

dw02 by Level 1: Joiner
  • 625 Views
  • 2 replies
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Resolved! Spending Cap

I want to try and put a spend cap on my phone so I don’t ever go above my monthly tariff, how do I do this?

CRD by Level 1: Joiner
  • 1322 Views
  • 2 replies
  • 0 kudos

Resolved! contract

My 24 month contact is due to end next month. I don't want to upgrade. Will I still be charged the same as I am now? Have searched the site but cannot find anything that helps me.

corrine by Level 1: Joiner
  • 1552 Views
  • 3 replies
  • 0 kudos

Resolved! Damaged phone

My phone was run over by a car and all is lost including the SIM card. Can I get a replacement sim from you?

Clare17 by Level 1: Joiner
  • 712 Views
  • 3 replies
  • 0 kudos

Resolved! Transferring my number to a new network whilst in contract.

Hi, I am seeking to transfer my mobile number to a different network but still keeping my exiting o2 line. Is it possible to transfer my number to the new network, and also obtain a new number from o2 thereby keeping the contract open? Thanks,

pwuk by Level 1: Joiner
  • 606 Views
  • 3 replies
  • 0 kudos