Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 236231 Views
  • 2 replies
  • 2 kudos

wrong details

Dear Sirs Tel no [Removed] am writing because I have been charged twice one as O2 and the other one is Three Network provider, so I had to pay Three as my actual and another as O2, so how can I rectify this? on the phone it is saying The network is p...

Resolved! Fraud

O2 have allowed my estranged family member to have a contract under my name. O2 have also willingly linked the accounts together and given my estranged family my personal home details. i have contacted the police, action fraud and now have a solicito...

AL21 by Level 1: Joiner
  • 2177 Views
  • 7 replies
  • 0 kudos

Resolved! Unable to enter full card number

I've decided to come to O2, moving from EE, where I have attempted to pre-order the Samsung Galaxy S20 Ultra, however, when I get to the very end where I put in my payment details, I am unable to enter my entire card number. I have tried looking if a...

Lexi104 by Level 1: Joiner
  • 816 Views
  • 3 replies
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Resolved! Issues with hotspot - NOW TV

Hi everyone - I'm hoping someone has some pearls of wisdom and can help save me! For two years I have been connecting my Now TV stick through my iPhone's hotspot (long story, but only internet I have access to). Last week, I upgraded my iPhone to an ...

Apple Watch recycle

I've just upgraded my iPhone but to a Samsung. I have an Apple Watch also on pay monthly with o2. I obviously can't use my Apple Watch with the Samsung but is it possible to recycle the Apple Watch or cancel the contract and hand the watch back.

Jack1991 by Level 1: Joiner
  • 502 Views
  • 1 replies
  • 0 kudos

Resolved! turm off%20voice%20mail

HelloCan anyone help?Ihave an Samsung A20E, and i want to turn my voice mail off, Does anyone know hoe to do this.

Boliver by Level 1: Joiner
  • 766 Views
  • 4 replies
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Resolved! O2 travel

Do I have to pay a daily fee to use my phone in Europe, O2 travel is included in my plan

Resolved! Best way to contact o2 to talk about the platinum service

Hi everyone,need advice on best way to contact o2.Im not looking to make a complaint,I contacted o2 on Friday to get a new sim only deal to beat the price rise.The girl I spoke to actually tried to offer me less data for more money.I told her your ac...

Resolved! Changing network

Hi,I was persuaded to change supplier from O2 to BT. I changed my mind immediately but because I changed on the Friday I was unable to change back for 2 days.I rejoined O2 as soon as I could. I have now received a huge bill £280 plus. Help!

Barbara1 by Level 1: Joiner
  • 887 Views
  • 4 replies
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Resolved! Samsung fold

Any ideas when the galaxy fold will be supplied by 02. Currently is only available at ee or direct from samsung

Mixin1269 by Level 1: Joiner
  • 699 Views
  • 3 replies
  • 0 kudos