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shadow12 · ‎31-03-2020

why is money coming out my bank on the 9th march and the 23th march

MI5 · ‎31-03-2020

How many accounts do you have.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎31-03-2020

Are you on Refesh @shadow12 ?

Guide: How does O2 Refresh work?

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shadow12 · ‎31-03-2020

i only have 1 account i upgrad so it looks like i am paying 2 accounts i only have 1 phone

shadow12 · ‎31-03-2020

i dont no what that is

Cleoriff · ‎31-03-2020

It looks as if you are paying for 2 accounts then. You need to contact customer services Guide: How to find help & contact O2

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MI5 · ‎31-03-2020

@shadow12

Definitely 2 accounts.

You must have taken a new one instead of upgrading.

Check your MyO2 and cancel the one you don't want Guide: Cancelling Your Contract

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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