Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...
I upgraded to a new phone on 3rd April. It was due to be delivered on Tues 7th, DHL delivery status was changed from out for delivery, to 'delayed' - today is the14th April, and I have followed the delay up with both 02 and DHL over 5 days, i have be...
I'm looking at changing to a sim only contract. There's one for £20 per month for 100GB but it says in small print 'ends May 13th'. Does this mean the offer ends then but if I take out the contract now it will be £20 for 12 months or does it mean if ...
So I upgraded my phone on Tuesday morning and everything was fine and confirmation email said next day delivery. I was a bit skeptical about this due to the virus which is understandable.It's Wednesday evening and I've not received a dispatch email a...
My order has been dispatched but I’m unable to track it on my02?
I need to find out if they have removed my extra charges
I have a second line phone for my mum , 9months old. It’s now not working, past 3 weeks it’s been freezing, lagging and a blank screen. I am really annoyed at this now as the phone is now not able to use. How do I cancel my contract as I am not payin...
Hi All Be aware!!I've just had a new Iphone 7 and O2 offered me an Anker Powerwave wireless charger free of charge with my plan which I accepted. I have tried to set it up today and realise it only works on Iphone 8 and later. Why did O2 not tell me ...
Hi! Since beginning of February I haven’t been able to receive text messages (different operators) from anyone in Finland. Haven’t changed my phone, checked my settings and they seem to be fine, cleaned my SIM (phone is Apple XR). I can call all thos...
I have a new iPhone 7 which won't connect to the o2 network. It has replaced my old SE which is still connected, and I don't know if there's something I need to do to deactivate the network on my old phone, in order for the new one to connect?When I ...
I'm having trouble paying my bill but I can't get through on the number provided
