Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 239225 Views
  • 2 replies
  • 2 kudos

0345 numbers

I am on unlimited calls, do I have to pay for 0345 numbers and which other numbers do I have to pay for?

Default served

I've been unable to pay my bill to o2 due to the economic issues the country has. Today I've been issued a default notice but am unable to get through to anyone. They want payment by April 8th but I won't have any money till the 15th. Any suggestions...

CraigPitt by Level 1: Joiner
  • 648 Views
  • 4 replies
  • 0 kudos

Struggling to pay bills

Hi Like many millions of others I'm self employed and struggling to pay for the 3 mobiles phones I currently have due to coronavirus. I've been with o2 for many years and had no problems in the past. I'm unable to contact o2 by phone and there is no ...

SuperKev by Level 1: Joiner
  • 1349 Views
  • 8 replies
  • 0 kudos

Wireless charging

Hi, looking to up grade anyone able to advise on Samsung mobile that can be wireless charged, pls.

Senna5 by Level 1: Joiner
  • 459 Views
  • 2 replies
  • 0 kudos

Return an upgrade

I recently received a phone from an upgrade offer, however I dont want it and would like a different phone that will most likely involve a different tarriff. Due to corona I cant get anyone on the phone so dont know how to go about the returns proced...

Kris3 by Level 1: Joiner
  • 728 Views
  • 4 replies
  • 0 kudos

How to find out outstanding charges when leaving

I'm thinking of leaving O2 and moving to another network so want to know what any outstanding charges will be. I paid off my device plan a long time ago and am also well past the end of the contract term for the SIM only deal I currently have. When r...

DJA100 by Level 1: Joiner
  • 3901 Views
  • 10 replies
  • 0 kudos

Whatsapp call charges

I'm currently using Whatsapp for international calls for work and have masses of data allowance each month. However, i'm seeing bills on my account each month for these international calls. Can anyone explain why this might be happening? Thank you

Transfer Number

Had a contract with O2 that is now in the final month of the 2 year deal. Have done a new deal through a 3rd party for a new phone but still using O2. Have done the sime swap which should have cancelled the original contract and transfered the origin...

Refund

Hi, I have been chasing a refund on monies you took from my bank account in February. Each time I ring I'm told there has been a mistake in processing the refund however this time it would be sorted and to wait up to 7 working days for it to appear i...

PD9253 by Level 1: Joiner
  • 624 Views
  • 4 replies
  • 1 kudos