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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 248207 Views
  • 2 replies
  • 2 kudos

Bill

I have just recieved my bill which is due to come out on the 15th. It is higher than my previous bills. Why is this?

Lianna by • Level 1: Joiner
  • 828 Views
  • 2 replies
  • 0 kudos

Contacting O2 when phone has been cut off

I am unable to pay my bill due to coronavirus, o2 has cut me off and now I cant contact them to discuss. Even when I tried using a housemates phone, the line when dead and the automatic system hung up.... can anyone help with any other ways of contac...

Yasmin by • Level 1: Joiner
  • 3966 Views
  • 1 replies
  • 0 kudos

Resolved! Skype

Hi all sorry I read a post on here where someone had put they Skype number on for o2 I can’t find it again now does anyone have it thanks

MS17 by • Level 1: Joiner
  • 1087 Views
  • 3 replies
  • 0 kudos

Upgrade

Was talked into a sim only contract and left Vodafone in December 2019. Was GUARANTEED over the phone I would be able to upgrade after 3 months (not 6) I had 6 months left with Vodafone.In feb I rang to upgrade to a PHONE contract with no credit chec...

Kai1983 by • Level 1: Joiner
  • 2004 Views
  • 5 replies
  • 0 kudos

Resolved! Cancelling a new sim that’s been ordered

Hi guys can anyone help I’ve ordered a new sim last night as I couldn’t find the deal on here for an existing customer, but then after ordering it found it and have upgraded my current contract and now I can’t get through to anyone on the phone or ch...

MS17 by • Level 1: Joiner
  • 783 Views
  • 3 replies
  • 0 kudos

Re: Reduction in bill when contract ends

My contract expires on 5th April 2020. Will my bill be reduced automatically because of this and can I still use my phone as normal?Thanks.

Sharon-H by • Level 1: Joiner
  • 619 Views
  • 1 replies
  • 0 kudos

Upgrade

I had someone ring from Carphone Warehouse the other day as I’m due for a upgrade, they put me on a 9g sim only deal for £21 and I’ve found the same deal on uswitch with Disney+ free for £10 can I ask them to change me over to this offer?

Lolly1967 by • Level 1: Joiner
  • 989 Views
  • 3 replies
  • 0 kudos

Contract

Iv rang over two weeks ago and had my number changed over to new contract but why are you still billing me for old phone contract still? Have now cancelled direct debit.

Lewis4 by • Level 1: Joiner
  • 528 Views
  • 3 replies
  • 0 kudos

Stopping use

I pay the monthly bill for a phone, I want to stop that phone being used temporarily. I was told this was possible, can anyone help?Thanks

Pone59 by • Level 1: Joiner
  • 471 Views
  • 3 replies
  • 0 kudos
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