Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Notice of enforcement

So I got a letter of enforcementDid I get this cuz I missed a payment or 2?I received letter yesterday but paid my overdue today so what will happen now?

google map navigation

Hi i have problem connect gps in my huawei phone. when i start the google map navigation after one minute gps disconnect

Keep my number

I have just recieved my new phone and want to keep my number but when i fill out the form it fails and wont send

Samsung S20 ultra

Finding it frustrating that we can't find out when O2 are going to receive new stock in or have they got stock when are we likely to receive are orders. Does anybody have any information on this and will the ear buds voucher still be valid

INTERNATIONAL CALLS FROM UK NOT CONNECTING

Does anyone have any guidance for me please? I am not able to dial out Internationally on my iPhone 6. Could this be an O2 Service issue, please?

roaming messaging charges even though didnt message

HiI am in abroad currently. And not using O2 SIM but using local SIM. But every now and then for every 2 or 3 days I keep O2 SIM( by keeping data roaming OFF) in device and check for any missed calls. However I could notice roaming messages charges f...

Talk to 02 either on phone or chat on line

I have tried most of the day to find out if I can have help with next months bill, I did pay this months today but its next month I'm worried about, due to off work with the Covid 19 and I dont want to be charged extra, it's a very worrying time.plea...

Move number from one O2 contract to another O2 contract

Hello,I've recently opened a new contract with O2 (to get a new phone that I wanted at a good price.)I already have an existing contract with O2.I want to move my number from my current phone to the new phone, and cancel the existing contract. There ...

Resolved! Changing tariff

Hey,My broadband is not working and engineers are unable to enter my household due to lockdown measures (completely understandable) so Im relying heavily on my mobile data to video call family living in Italy at the moment. Im using way more data tha...

Can't upgrade verification code limit reached

OK I tried upgrading online as I cannot get hold of customer service and I can't go in store but I am not receiving verification code to place my order it has now cone up verication code limit reached what do I need to to to fix this?

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