Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

overdue bill wanted to leave weeks ago.

My contract was supposed to end last month and i have been trying to contact o2 for weeks now to cancel the contract but no success through the phone and cant find an email address. now they have sent me another bill for £60! i wanted to switch to vi...

can not ring out or txt anyone

hi been having problems where i can not ring out at all no dial tone noting also txt messages keep coming back as error , i ahve done a check to see if there is any work reports going on in out area but shows all is ok . cant get hold of o2 via phone...

Can’t pay my bill

Bill

If you have a pay monthly contract and you don't have the money in your account to pay on that day will it just come out on the day that you can afford to pay

Upgraded phone not receiving authentication code

Just recieved my new upgrade and when trying to set up the phone the 2 factor authentication text isn’t coming through. What can I do?

30 days notice

I want to cancel both my contracts with 02 they end this month but i dont have the sim cards to text to cancel also there is no one to one chat to talk to any one so how do i go about it ?

RE: Automatic reply: Automatic reply: RE: Complaint 496268202 << Reference ID: 25065632 >>

hi why are you charging me for a phone number i don't recognised the numberis [removed]. my numbers are [removed] mobile hotspot which i downgrade to £10 since 2019. [removed] [removed] why have i been charge £84.25 for airtime plan and another £26.3...

Iphone update using data?

I Had my phone connected to wifi when iOS 13 was installed, But when I checked the mobile data usage on my handset it says it’s increased by 24gb is this a glitch or has it used 4g to update?

Resolved! My data does not work

I have a new contract and I have 30gb allowance but mobile data does not work. What do I do?

Late payment

I am struggling to pay my bill due to being furlowed and need to speak to o2 about this as its my only way of contacting my elderly parents during this critical time please help as I don't wish to get cut off or blocked

O2

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