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Sim only to Sim only

Suri66
Level 1: Joiner
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on ‎17-04-2020 16:05

on ‎17-04-2020 16:05

Hi. Quick question. Im currently paying for sim only £21.86 for 30gb on 18months due to end Nov 20. I want to upgrade to £20 100gb offer for 12 months. Iv gone through on the app to change the deal but just wanted to confirm would my billing date etc just carry in without any other additional charges. So my next bill will just be £20 give it take the pro rata thing
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gmarkj
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on ‎17-04-2020 16:10

on ‎17-04-2020 16:10

If you upgrade, yes that is how it works.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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jonsie
Level 94: Supreme
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on ‎17-04-2020 16:24

on ‎17-04-2020 16:24

Yes use the upgrade option and scroll to sim deals

All remains the same as to billing date and you keep the same sim

You will then be on a 12 month deal with free Disney + for 6 months

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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