Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

So I applied for a new phone contract help

new contract spent forever with 02 applying for acontract , man says good news you the credit thing says yes , we’ve sent a copy of the contract , the next one we send you have to sign an return , still haven’t received it 6 hours ago ?

password

Hi, Trying to access my account for a sim card that I don't actually use. It is trying to text the number for security but i don't use the sim so can't access the code being sent

Bill

Why is my bill 132 when I’ve got a spending cap on it? I can’t afford to pay that charge and I’ve not set nothing up on my device to make it go to that price says Sony but I have nothing Sony with 02

No coverage in France

Hi, we’ve just come to France and my phone has no signal, anyone have any tips of how to resolve?

My order

Hi I placed an order for my new phone on Monday and still haven’t received it

VAT

How can I see the VAT details on my invoices associated with a personal account ?

Resolved! Making extra payments

Can I make extra payments on my contract on the app or site without having to call 02 up as calling them is a pain to try to speak to someone and get pushed piller to post, push option 1 for *** push option 2 for *** ect and then still don't get anyw...

Premium charges on my bill

There is a charge on my bill for premium services on my bill of £1.20. This is for messages to 64084, these messages were in response to a customer response survey from Virgin media. I do not understand why you are charging me for a response to your ...

Resolved! Keep phone number

How do I activate keeping my old number

Samsung galaxy z4 fold

Hi, need help with my SIM and phone please

O2

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