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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 232793 Views
  • 2 replies
  • 2 kudos

Termination Fee

Hi,I am looking to upgrade phones and with a different company and wondering how much it would cost to leave my contract early and if it is worth it. My contract costs £31.58 month and will run out in November, how much would it cost me to terminate ...

VFoster by • Level 1: Joiner
  • 983 Views
  • 4 replies
  • 0 kudos

How do i block spam texts charging my phone

Could any one help please, i have already checked the forum but cannot find up to date info. i am constantly getting charged for receiving text messages i have not even signed up too, i cant see any where on my account where i can put a bar on this n...

TG1 by • Level 1: Joiner
  • 673 Views
  • 5 replies
  • 0 kudos

contract coming to an end

my bill for my o2 phone has always been around the £33 mark, the contract is coming to an end so thought it would cheaper as wouldnt be paying for the phone, but its exactly the same amount per month. Why would that be?????

jason831 by • Level 1: Joiner
  • 615 Views
  • 3 replies
  • 0 kudos

Sim Swap

I have just upgraded my phone and done the whole sim swap thing. Now my old sim has gone inactive instantly, my new one will only allow texts in and out. I cannot make or take calls, I did the swap at 6PM and all texts worked instantly but still no c...

Gaz19 by • Level 1: Joiner
  • 1248 Views
  • 4 replies
  • 0 kudos

I have my pac code and STAC code

I am changing my number from vodaphone pay as you go i have code 02 customer service is offline at the moment so can't get through need to change my number from vodaphone to o2 new customer I am would want same bolt on with my old number

Potted number and can’t sign into my o2

Hi,So I finally ported my number over from 3. All good there, but now I can no longer log into my o2 account. On line and on my phone just comes up with an error.Any advice would be appreciated.Thank you

David17 by • Level 1: Joiner
  • 427 Views
  • 1 replies
  • 0 kudos

Paying your final bil

Dear Sir or Madam,I hope that all is well.I ended my o2 contract and received the e-mail with the final bill.Since my Direct Debit is not active and my O2 app is disconnected, I am not able to pay the bill. Can you help me?Thank you.Best regardsPS: I...

Rafaelra2 by • Level 1: Joiner
  • 687 Views
  • 1 replies
  • 0 kudos

Haven’t received my new phone

Hi I upgraded my phone at the weekend with delivery due on 20th April. I have been changed to the new tariff but still not received my phone. DPD are showing they received it on 19th April at 23.57 and that it is on the way to the local depot but the...

iPhone 11 Red

Hi I’ve got a question, Last week Saturday I ordered a red iPhone 11 and I picked next day delivery. It was supposed to be here on Monday but till now I haven’t received my confirmation email nor the phone.

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