Pay Monthly
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FAQs: Pay Monthly

Hi all, welcome to the Pay Monthly board! If you are on a Pay Monthly contract or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your q...

Marjo by Former Staff
  • 111273 Views
  • 15 replies
  • 5 kudos

Resolved! Bolt On and 4G

Was talking to a Guru via the chat earlier regarding my new phone and 4g as I used my monthly allowance yesterday (5mb) and they advised me to get this bundle 2GB data4G ready750 minutes2000 textsOur sims fit all devices3GB for the price of 2GB, for ...

Anonymous by Not applicable
  • 1251 Views
  • 8 replies
  • 0 kudos

Can't find my bills

I have logged in to My O2 on Mac and on iphone app but cannot find my bills - neither the summary nor the details. The View My Bills section says just go to the summary in My O2, but it isn't there - just the balance.

Anonymous by Not applicable
  • 1067 Views
  • 4 replies
  • 0 kudos

No connections

All my connections have stopped calls texts data any solutions please

Anonymous by Not applicable
  • 916 Views
  • 5 replies
  • 0 kudos

Can't pay online

There seems to be a dead link on the website when I try to make a payment? I keep getting this message; "The page you are trying to access is no longer available."

Anonymous by Not applicable
  • 884 Views
  • 3 replies
  • 0 kudos

Resolved! Querying payment taken

I would like to know why a payment has gone out to o2 for 120£ on 30th December this is not my normal bill

Anonymous by Not applicable
  • 891 Views
  • 3 replies
  • 0 kudos

Resolved! O2 free yearly upgrade programme...

I'm on the o2 free yearly upgrade programme... My phone is worth £600.00 and I've paid off £300.00, so will 02 pay the remaining £300.00 pound off of my device plan, so I can upgrade? Thanks!

Anonymous by Not applicable
  • 2626 Views
  • 8 replies
  • 0 kudos

Resolved! PAC Code

Hi How can i get a PAC code?

Anonymous by Not applicable
  • 898 Views
  • 2 replies
  • 0 kudos

Resolved! crime

02 i have used your guru service twice now about a phone number that i have unknowingly been paying for on my account. A number that i do not know about or have ever used. The guru guys reassured me that this was a mistake and said that the tranactio...

Anonymous by Not applicable
  • 1285 Views
  • 13 replies
  • 0 kudos

Resolved! direct debit top up

I have a DD from my bank to top up my phone each month but every now and again 02 dont take it out of my bank instead every text I do is taken off the credit I have saved what can I do to prevent this happening ?

Anonymous by Not applicable
  • 1085 Views
  • 3 replies
  • 0 kudos

Resolved! "ORIGINAL" PAYG TARIFF

Can anybody advise the details of my very old PAYG "ORIGINAL" tariff. I suspect it is very expensive compared to the newer CLASSIC. It is mentioned but I can't find any terms or conditions. RayH.

RayHum by Level 1: Joiner
  • 2396 Views
  • 3 replies
  • 0 kudos