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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 232802 Views
  • 2 replies
  • 2 kudos

pac code

Im leaving Vodafone and joining O2. I have a PAC code from Vodafone, but what do I do with it, in order to use my old number???

Phone keeps disconnecting on calls

My phone keeps disconnecting when I'm on calls, iv got full signal and it still continues to disconnect, iv turned my phone off and on and it's still doing it

under13 by • Level 1: Joiner
  • 775 Views
  • 1 replies
  • 0 kudos

Resolved! Checkout error

Hi just tried to upgrade my phone , however i had not one but two check out errors , but now two payments to o2 are showing on my bank account . will they automatically be cancelled or should i contract some one

Free 3 earbuds huawei p30 pro

Hi, I've just upgraded to the p30 pro with the offer of free 3 earbuds but I haven't received any information on how to claim them. Does anyone know how to do this please?

SRS20 by • Level 1: Joiner
  • 612 Views
  • 3 replies
  • 0 kudos

Surface Pro X - No Sim

I received my Surface over a week ago. It didn't come with a sim, I've looked through everything that came. Initially I thought it would arrive separately but I'm starting to lose hope.Has anyone else fitted one recently and did it come with a SIM or...

Shade by • Level 1: Joiner
  • 541 Views
  • 3 replies
  • 0 kudos

Upgrade - data options

I’ve been told I can upgrade early due to the carphone warehouse partnership ending. I have an I phone X so the only phone I would want to upgrade to is the 11, I don’t understand why o2 are only offering 1gb, 5gb, 90gb or unlimited data as options w...

james8787 by • Level 1: Joiner
  • 838 Views
  • 5 replies
  • 0 kudos

Wanted to join your network, but now I'm angry!!

I wanted to join your network again, after many years because I felt you had the best deals but after trying to contact you and being put on hold for over 40 minutes and ended not getting through on the phone number advertised on your website 8442020...

Bri2006 by • Level 1: Joiner
  • 1109 Views
  • 7 replies
  • 0 kudos

Billing

There is an added charge on £12.99 a month on my bill from an app or something that I never down loaded on my phone I’ve found the company and emailed them twice but they have ignored it how can I stop it

Billing enquires

What time does the customer service number open for billing enquires please

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