Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 254966 Views
  • 2 replies
  • 2 kudos

Resolved! Phone not delivered yet

Hi I ordered my phone yesterday and was supposed to come today? No email received an saying when either??

Mellyp by Level 1: Joiner
  • 366 Views
  • 1 replies
  • 0 kudos

Resolved! Advice please.

As if we haven't got enough to do.... however, I want the best advice during this current crisis. Grandson's 2 year contract on O2 via CPW is due to expire May 20th (paid by me) He now has a Note 10 bought outright so wants a sim only contract from O...

Cleoriff by Level 94: Supreme
  • 3598 Views
  • 37 replies
  • 0 kudos

Resolved! O2 insurance

Hi, My phone has broken after dropping it in the floor. I have 02 insurance but can't get hold of anyone when I ring up. Do I have to wait until office hours to get a replacement sorted? Thanks Rachael

Resolved! Data

Is it possible to transfer data from my iPhone contract to my iPad? I have 50gb on my phone but only 500mb on my iPad

Alisha10 by Level 1: Joiner
  • 385 Views
  • 1 replies
  • 0 kudos

Resolved! Unable to pay device plan this month

I have phoned up several times to sort out going about paying 2 device plans together next month and everytime i get through to the person to speak about my payment plan it cuts me off.. that's now 5 times it's done the same thing

Resolved! Early upgrade - D/D dates

Looking to upgrade early today using refreshMy bill dates for tariff and device are seperate and staggered, midway through the month the bill is produced but comes out via direct debit the first week of each monthIf I upgrade today, will my direct de...

Ash002004 by Level 1: Joiner
  • 952 Views
  • 3 replies
  • 0 kudos

Resolved! Disconnected

I was late paying my bill and was disconnected. I paid the bill on Friday 22nd May, the same day I received the default notice letter stating I had X days to pay the bill, so paid well within that time limit.My phone still hasn't been reconnected.I c...

Cat_B by Level 1: Joiner
  • 683 Views
  • 2 replies
  • 1 kudos

Resolved! Phone

Any one know of any repair shops open

Ste11 by Level 1: Joiner
  • 541 Views
  • 2 replies
  • 0 kudos