Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Can’t call or receive calls

I’ve got up this morning and my phone won’t make calls or I can’t receive any calls. My bill is up to date, I’ve restarted it several times and still nothing

Making Calls

Hi, I can't make or recieve calls, but Texts are okay ?

Want my partner on family plan

how would I go about getting my partner a new phone contract on family plan and adding it on to my bill as I already have a contract but don't want 2 separate bills if that makes sense? Sorry if I sound stupid

Data

I ran out of data, so decided to change my tariff to start from my next bill date on the 18th, but it won’t let me add on a bolt on to keep me going until then. Anyone have any idea what to do?

Family plan

My daughter is part of our family plan but she wants a new contract in her own name can she leave the family plan at any time?

No calls

I cannot receive calls or make any

Phone won't accept or make calls

All day - Phone won't accept or make calls. O2 site says they're "dealing with it" & "turn phone off and on" - but doesn't help. Can't reach customer services. I know a lot of people are in the same boat - when are we going to get either: Our service...

Resolved! Moved from ee but want to keep my old number on new o2 contract

I have just moved from ee who have given me a pac code . I do not know now how to bring my old number to new o2 contact

Resolved! Changing spend cap

Hi I'm trying to remove my £0 spend cap, does anyone know how to do this without speaking to anyone?

Resolved! Phone not working and under warranty?

How do I contact o2 currently to discuss my daughters phone? It’s and A51 and have only had it for a couple of months but has stopped charging/ working in last couple of days. Have tried everything to get it working again but no joy. Would like o2 to...

O2

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