Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Completely Forgot that this contract exists, no sim, no use for a year.

Hey all, So this might sound a bit silly but I completely forgot that I'm still paying for this O2 contract, I haven't used it in at least a year, I don't have the sim card or phone anymore, I still have access to the online account but I'm unsure ho...

Port from VOXI to O2, but not sure please help !

Hi, my questions is I brought an iPad on contract along with sim from O2 in Nov 2019 and I don't feel like using that sim I rarely used it but for my iPhone I'm using VOXI right now pay as go plan so can I port my number from VOXI to O2 and start usi...

MMS

I received a notification that I just got charge for sending an MMS message. I never sent any MMS messages. What happen and how do I solve this issue?

Resolved! second mobile

How do I add a second o2 mobile to my o2 account, I've only come accross add product & bring in product back in 2017 and o2 help search and my own doesn't fid either

5g sim not provisioned

Got a new s20+ today and I get the message "sim not provisioned" after putting my new 5g sim in the phone. Anyone having the same issue or any help?

Resolved! Paying my bill.

Hi, my bill is due tomorrow, however, with the whole craziness of this coronavirus I’ve been in able to work.I’m a cleaner, I can not work from home, I go out to work, but no body wants a stranger coming in from the outside to clean so, this has left...

Resolved! Downloading bill

Having a mental block! Have downloaded my bill before but cannot see where to today. Senior moment... Can someone please help?Thanks

Resolved! Statement

Can I get an email with my last bill on it please.

New contract

I tried to order a new phone online, I paid the upfront cost of £70 which O2 have taken but then the site wasn’t working after that and it kicked me back to the start. What should I do ?

upgrade

hi i did my upgrade online can i pick up my phone wif out passport or driveing license?

O2

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