Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Change of owner

I have 2 devices for myself and took a phone out for a family member, as they are late with payments and i am forced to pay as it is in my name, is there any way possible in changing the owner for just their device to their name... ?Thanks in advance...

Resolved! Early termination charge

My contract end date is 19 July 2020. I'm on a standard contract.I've text info to 85075 and they said...Hi, it's O2. We hope you don't decide to switch today, but if you do we've estimated you'll have £48.39 of charges. If you're on a standard contr...

WiFi calling won’t emable

I’ve just moved onto a sim only plan from Vodafone. We have always relied on WiFi calling as we have no signal at our house. O2 say they have enabled WiFi calling, and when I look on the app it says they have but each time I try to turn it on in my i...

Resolved! Sim card not working

Hello, I wonder if anyone can help,my sim card has suddenly stopped working, I cant make calls or recieve messages, I can access internet and what's app through my home wi fi, I have tried switching my phone off and taking the sim out but it keeps sh...

Resolved! Netflix account

I cancelled my nextflix account back in July. I have just noticed that since then, they have charged me 8.99 a month. I got in touch with them and they said the last payment they’ve received is from July and that I am to contact my payer- O2. I didn’...

Resolved! Pac code

How do i enter my pac code from my previous provider to transfer my number to 02?Thanks

spend cap

how do add a spend cap to my account , struggling to find how to do it on my 02

keeping number moving one O2 contract to new O2 contract

HI, recently received my new Samsung Galaxy that i bought through Affordable mobiles. Wanted to move from O2 contract and old phone to a new contract with O2 on new phone and keep my number.I received a new phone and SIM and before I got a chance to ...

Data

How long do O2 roll over data?

Spend cap

How do i put a spend cap in place i cant seem how to do it

O2

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