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cant pay bill

Lainy61
Level 1: Joiner
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I only started back at work last week. I need an extension on my bill but can't get through to anyone. Please advise
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TallTrees
Level 53: Renowned
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Hello @Lainy61
So sorry to hear your difficult situation. You need to call o2 customer services and ask for the payment management team. This is very difficult now because o2 are short staffed.
Unfortunately you will need to keep trying. Try 08.00am.
Good luck and welcome to the o2 community forum


HAPPINESS IS BEE SHAPED

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TallTrees
Level 53: Renowned
  • 15005 Posts
  • 129 Topics
  • 412 Solutions
Registered:
Hello @Lainy61
So sorry to hear your difficult situation. You need to call o2 customer services and ask for the payment management team. This is very difficult now because o2 are short staffed.
Unfortunately you will need to keep trying. Try 08.00am.
Good luck and welcome to the o2 community forum


HAPPINESS IS BEE SHAPED

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Bambino
Level 86: Prestigious
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@Lainy61 Your question has already been answered. Why are you posting again?

https://community.o2.co.uk/t5/Pay-Monthly/cant-pay-bill/m-p/1354723#M200311

I DO NOT WORK FOR O2



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