Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Moving from PAYG to Pay Monthly SIM

Hi,I have recently moved from PAYG (O2) to pay monthly (O2) and wish to retain my old Mobile No.I have tried contacting O2 via telephone (202) to no avail.Please inform me how I may go about sorting this problem out.Best regards,

Direct debit for second phone

I pay a direct debit for my wife's phone but we ever see the bills or offers. How can I access this account? [Edit: topic title clarified]

Need proof of usage

I lost my phone last phone and reported straight away to o2, but my insurance company is asking proof of usage , and last time phone was used with imei number . How can I get that document For my lost iPhone 11? Thanks

Resolved! PRICING

O2 IS MASSIVELY MORE EXPENSIVE THAN PLUSNET FOR WHAT SEEMS TO BE THE SAME PRODUCT, WITH SIMILAR LEVELS OF COVERAGE. O2 HAS NOT MADE ME ANY OFFER OF A REDUCTION. CAN ANYONE HELP MY UNDERSTAND THE COLLOSSAL PRICE DIFFERENCE BEFORE I TRANSFER. AM I MISS...

12 month sim only contract

If I change my tariff to a 12 month sim only, can I upgrade to a phone contract after three months or am I locked into the full 12 month contract?

Spendcap

I went near my spendcap, paid my bill early, but calls, except to O2 are still barred. Looking at my account, I have 1,000 minutes left; nevertheless, I still can't make a call.Can anyone suggest how I might be able to make a call?

Teleohone

Hello is there any way of lifting my blocked phone u am paid in Monday and will pay in full however I have several voice messages which could be work that I am trying too get whilst I am been ferlowrdPaul Dillon

Resolved! I need to set up my employer discount

Hi i have just renewed my contract and they told me in store i could get a discount for being a Teaching Assistant. I have no clue as to how to access this and they wouldn't do it in store - very confusing and not enough information can anyone help? ...

OMG Contract never cancelled

I have just received a letter today telling me my monthly payments are changing for a contract which ended in 2016. I took out a new contract then sorted through O2 and Carphone warehouse. I remember ringing at the time and being assured my old contr...

Resolved! Bills

Due to COVID-19 currently I don’t have a job and was wondering if I could put my contract on hold due to financial issues if

O2

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