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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 349270 Views
  • 2 replies
  • 2 kudos

ZERO phone signal

I have had no bars on your phone and been unable to receive calls for FOUR months now. And as I am currently job hunting, I need my phone to work so I can make calls. I have even had an agency email me saying that they tried to ring me on several occ...

Airtime discount

Will I able to carry on my 20% airtime discount, when it expires before my lenght of contract?

Tonyjay by • Level 1: Joiner
  • 738 Views
  • 3 replies
  • 0 kudos

Can I Get an order reopened?

Long story so brace yourself.I placed an order for a "Xiaomi Mi Mix 3 5G" on the 16th. I didnt receive it within 24 hours. Had various back and forths with the live chat and people over the phone to determine when it was going to come. The live chat ...

HarveyB by • Level 1: Joiner
  • 1184 Views
  • 5 replies
  • 0 kudos

Resolved! Cancelling part of an account

I need to cancel 1 personal account (phone paid off and account not needed) and 2 business accounts that I no longer need. I can't find a way to do this but i do want to keep my main personal account. Any ideas???

Saxtix by • Level 1: Joiner
  • 1042 Views
  • 5 replies
  • 0 kudos

Resolved! Free Disney+

I have seen online that pay monthly customers are getting free Disney plus.... I however have received no email or offer and have to pay / upgrade in order to receive discount. How do I get it for free for 6 months?

Resolved! New contract

I would like to add on a new contract to my account

Cancel Disney+

I can't get Disney+ app on my TV, I would like to cancel

Den by • Level 1: Joiner
  • 1993 Views
  • 6 replies
  • 0 kudos

Re:- Cancelled Contract

Hi there, I have just left O2 and moved my number to another provider (this was my original contract, but my daughter had it when I took out a brand new one). The contract was with Carphone Warehouse, so the bill was a combined amount. Spoke to custo...

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