Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Online chat

Hello, i have been trying for days to get onto online chat but its always offline any ideas why?

VAT Calculations

How is the vat calculated each month for the pay monthly deals

Resolved! can i leave online without being on hold for hours

can i leave 02 without online as i dont want to be on hold for ever lol

Resolved! Text messages

I keep getting texts from a premium number and the bill is mounting upHow do I stop this?I have sent stop to the number but that didn't work

Resolved! Age restriction

Hello I think there is an age restriction on this number could you please check for me and how do I get it taken offThank youDiane

Tariff

Can I change my tariff for one month then change back , need more data for a short period.of time

Resolved! premium text

how do i stop a premium text coming out my account.

Change of account holder

I would like to transfer my line, ownership and payment/billing to my son who is a resident at the same address.

Resolved! Early upgrade

Do I keep my old phone if I upgrade early

Upgrade

Why are O2 upgrades so much more expensive directly rather than the amazing deals you get with outside suppliers. Frustrating to say the least. I can upgrade now but can't access guru chat either.

O2

Forum Posts