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Pay Monthly

Get help and support from other community members with your Pay Monthly service.

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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Monthly contract number not migrating to new pay as you go Sim

At the end of May I decided to leave my monthly contract and go on to a pay as you go SIM. The man I spoke to on 202 said it was all set up, that my old SIM would stop working and my number would migrate over. This didn't happen. Roll on to nearly th...

roaming data limits

what is the exact data roaming usage for france and spain

Online chat

Hello, i have been trying for days to get onto online chat but its always offline any ideas why?

VAT Calculations

How is the vat calculated each month for the pay monthly deals

Resolved! can i leave online without being on hold for hours

can i leave 02 without online as i dont want to be on hold for ever lol

Resolved! Text messages

I keep getting texts from a premium number and the bill is mounting upHow do I stop this?I have sent stop to the number but that didn't work

Resolved! Age restriction

Hello I think there is an age restriction on this number could you please check for me and how do I get it taken offThank youDiane

Tariff

Can I change my tariff for one month then change back , need more data for a short period.of time

Resolved! premium text

how do i stop a premium text coming out my account.

Change of account holder

I would like to transfer my line, ownership and payment/billing to my son who is a resident at the same address.

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