Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

5G/question

Hi all! I’ve joined o2 as 4G has improved along with 5G going live at ‘home’, it’s been along time coming lol (geographical location from the nearest 4 network shared base station site dictates most the networks aren’t good indoors)So I’ve took a o2 ...

Resolved! Bill

Why have I been getting charged extra for some months compared to the £45 I should be getting as the sim in inactive.. I've been abroad since feb.. and my Bill's are coming at different rates can you explain.

Huawei...

Hi guys, Hope your all well, just a quick question.I have a Huawei on pay monthly, What will happen to Huawei phones after the deadline Huawei will have to shut down their 5g network and remove it all from the UK?. Will these handsets be useable and ...

Help

I'd like to change my number how can I do this

Resolved! Pairing to Apple Watch

I have a £10 a month sim only contract with data allowance of 10GB, i have WiFi calling and 4g calling switched on but when i try to add data it wants to charge me £5 for an airtime plan. I don't have the option to add an existing plan. Do I have to ...

When Is Best Time To Hand In PAC Code?

I am trying to figure out when the best time is for me to hand a PAC code in to a new provider. Is it best to hand it in over 30 days before the end of the contract, or as close to the end of the contract as possible? If my contract ends on the 30th ...

Sync 1 on my bill

Want to know what sync 1 is on my bill that I’m being charged for

getting additional minutes for this month

I have changed tariff to get more minutes, but need extra for the next few days before the new tariff starts. how do I do this?

Screen replacement

I would like to replace the broken screen on my phone.It's been less than a month that I purchased it.

Receiving emails from o2

Why can't I receive emails from o2? I get the email saying I've paid the bill but that's it. Iv been expecting an update email about my phone as it's in their repair centre,they say they've sent it but Iv had nothing. Iv checked they have the right e...

O2

Forum Posts