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Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

JMI by • Level 1: Joiner
  • 20864 Views
  • 12 replies
  • 4 kudos

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 192918 Views
  • 2 replies
  • 2 kudos

Can’t make phone calls

I have had not been able to make or receive phone calls all day! I need my phone for work! Any idea why this has happened? When I spoke to some one at o2 I was told there’s a problem with the network. Is this likely to be fixed today? I need my phone...

Emma17 by • Level 1: Joiner
  • 253 Views
  • 2 replies
  • 0 kudos

Change of number due to grooming

Hi dose any one know how to get through to talk to a real person at the moment, as I need to request a number change for my daughters phone, as some random 20 something year old guy from deli , although he has been blocked from media and phone keeps ...

Mw0973 by • Level 1: Joiner
  • 391 Views
  • 4 replies
  • 0 kudos

Calls

I still can't make calls or receive them, I've turned off my phone n switched back on etc n still not working.........02 get this fixed!!!

tan123 by • Level 1: Joiner
  • 252 Views
  • 1 replies
  • 0 kudos

Pac code keeps getting rejected

I’m really fed up as my pac code to transfer my old number keeps getting rejected. I don’t understand why either as I have entered the details you ask online properly. I really need to speak to an actual person

paula11 by • Level 1: Joiner
  • 525 Views
  • 1 replies
  • 0 kudos

Calls

My phone will still not receive or make calls

GlamGran by • Level 1: Joiner
  • 223 Views
  • 1 replies
  • 0 kudos

Resolved! Joined o2 on SIM only. Registered PAC code. Now what?

Hi everybody, Hope you can help. There doesn't seem to be much in official support for new customers at the moment. I've just joined o2 and have registered my PAC code that I received from my old provider. When I spoke to an agent to confirm credit d...

Stanners by • Level 1: Joiner
  • 2060 Views
  • 3 replies
  • 0 kudos

Number transferring

Hello My number has been transferring over to o2 today and calls are now working but texting is not. Can I assume its just not finished yet? I have also seen a lot of people mention the settings in the phone which can have an impact on this. Settings...

Payments

Hello.How do I stop myself getting charged more if I’m unable to make a payment until it’s my actual payday.. I’m not working due to this virus, I do not get paid a lot of money now. So I’m really struggling

Kimberley2 by • Level 1: Joiner
  • 1512 Views
  • 19 replies
  • 0 kudos
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