Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 279006 Views
  • 2 replies
  • 2 kudos

Resolved! Data

I'm struggling with signal especially data and it's very bad when I'm at home

Ash5 by Level 1: Joiner
  • 1302 Views
  • 9 replies
  • 0 kudos

bill

i have paid my bill but still cant get data how do i talk to someone online

tasha86 by Level 1: Joiner
  • 427 Views
  • 2 replies
  • 0 kudos

How to cancel my contract?

I'm currently living in Thailand and my contract expired last month from carphonewarehouse. It was through o2 and they have given me a new contract. I can't seem to cancel my contract with o2 from Thailand. Anyone help?

Resolved! Spend cap

Hello I’m wanting to add spend caps to both my phones but it says to ring o2 when I do it says urgent calls only am I still able to ring them for my spend cap as there is no other way to add or remove it other than ringing and live chat.Thanks in adv...

O2 open

Hi, my new contract starts tomorrow but I was just wondering if my O2 open discount will continue or if I need to apply again?

Sarey by Level 1: Joiner
  • 947 Views
  • 5 replies
  • 0 kudos

Text message

Hi, I got a text message stating it is from o2. Message is as below:-O2:We were unable to process your latest bill. In order to avoid fees, update your payment information via: Could you confirm it is fraud

Glasgow by Level 1: Joiner
  • 329 Views
  • 1 replies
  • 0 kudos

Resolved! Contract renewal

Hi all, my airtime contract is up for renewal this month. I am happy with my current contract and cost, if i do nothing will it renew automatically? Any ideas?

Mf by Level 1: Joiner
  • 602 Views
  • 3 replies
  • 0 kudos

Resolved! Phone disconnected

My phone seems to be cut off after speaking to payment management, I've no way i can phone 202 or any number is there a way i can speak to someone or get them to phone me?

Jaybegby by Level 1: Joiner
  • 935 Views
  • 6 replies
  • 0 kudos

Unable to get through via phone Airtime / Device plan

Morning , I've been trying unsuccessfully for three days to contact someone from O2 billing department my bill is incorrect I have finished the device plan and should be only paying Airtime yet 02 are still asking for a full payment. I have had the a...

Sando1980 by Level 1: Joiner
  • 477 Views
  • 2 replies
  • 0 kudos