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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 238488 Views
  • 2 replies
  • 2 kudos

Remove a bolt on

HiHow do I remove an unwanted bolt on? I’m out of contract so would like to change tariff and remove a bolt on but I can only find how to add a bolt on. Thanks

Tully by • Level 1: Joiner
  • 3720 Views
  • 2 replies
  • 0 kudos

Resolved! Potential spam regarding invoice

O2:We were unable to process your latest bill. In order to avoid fees, please update your payment information via:

Resolved! Scam Text?

Hi, I just received a text from 07385692037 saying O2 had problems taking payment and provided me with a link to update my bank details. I recently changed my bank card so almost got caught out. However upon checking my O2 account my balance is zero ...

Tariff (£20 for 100GB data)

HiI would like to get the current £20 a month offer for 100GB data. How can an existing customer get this offer?

text requesting payment details

I have received a text saying that O2 are "unable to process your latest bill. In order to avoid fees, please update your payment information via" A link is then given. I have assumed that this is fradulent but I can't access live chat so I can't chc...

ES1962 by • Level 1: Joiner
  • 323 Views
  • 1 replies
  • 0 kudos

O2 offering to pay off rest of my device

Hi guys. Had an email today from O2 saying they will pay off the remaining amount on my device if I want to upgrade today. I believe it was around £80 of my contract remaining.Intrigued, I clicked the link that said 'upgrade online now' but on the up...

Resolved! Broken screen

Hi I broke my touch screen a mth ago and it turns on and sometimes I can get on some outer apps need to get it fixed how much would it cost it's a Samsung Galaxy s8 edge

Burty79 by • Level 1: Joiner
  • 424 Views
  • 1 replies
  • 0 kudos

O2 Extra - only one choice

I’ve just taken out 3 sim-only contracts and the customer services advisor told me that there are several to choose from. When I click on the link sent to me to choose the extra, only Disney+ appears in the list. I can’t see Audible, Calm, Amazon Mus...

BaronVon by • Level 1: Joiner
  • 831 Views
  • 5 replies
  • 0 kudos
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