Pay Monthly
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FAQs: Pay Monthly

Hi all, welcome to the Pay Monthly board! If you are on a Pay Monthly contract or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your q...

Marjo by Former Staff
  • 116293 Views
  • 24 replies
  • 5 kudos

Resolved! Cinema Pass Iphone 8

Hello, I'm looking to upgrade my pay monthly phone to an Iphone 8 and am looking at the 20GB tariff, does anyone know if I will definately receive a cinema pass with my order as it doesn't say it on the higher tariffs specifically at the moment but t...

Anonymous by Not applicable
  • 448 Views
  • 3 replies
  • 0 kudos

Ruined xmas

ow, what an absolute joke O2 are. I applied to get my old contract phone unlocked as i had just got a new contract with o2 so was going to give my old phone to my daughter for christmas. I applied to get it unlocked in early December only to be rejec...

Anonymous by Not applicable
  • 439 Views
  • 2 replies
  • 0 kudos

Resolved! My new Note

Just bought New Galaxy Note 8. But New sim card desnt work. How to activate it..?

Anonymous by Not applicable
  • 306 Views
  • 1 replies
  • 0 kudos

Resolved! iPhone settings when roaming in Europe

Hello I am due to travel and have a query regarding iPhone settings. Do i need to turn ‘roaming on’ in my phone settings or will it ‘just work’ like being in the UK? I ask because of the EU rule stipulating that customers cant be charged extra for us...

Resolved! O2 contract bought from car phone warehouse

Bought an iPhone se on a pay monthly contract for my daughter from car phone warehouse, this is meant to be linked to my account with o2 so that I can view the data allowance etc.... but I can’t view the new bill only my own bill? Any help?

Anonymous by Not applicable
  • 474 Views
  • 2 replies
  • 0 kudos

Resolved! 02 sim only contract

My contract expires in May but is there a penalty if I cancel this month

Anonymous by Not applicable
  • 456 Views
  • 2 replies
  • 0 kudos

Resolved! blocked incoming calls

really not happy and now thinking of leaving 02 my bill was due on the 25th Dec iv not paid it yet as I don't get paid till next week but you have cut all my services i can't even get incoming call I'm so angry I'm now thinking of leaving I expected ...

Anonymous by Not applicable
  • 1923 Views
  • 8 replies
  • 0 kudos

Resolved! 02 - Confused about adding an additional line with 02

Hi All, I find 02's process really strange when trying to add an additional line. I currenly am on a 02 Refresh contract which i love! My wife a few months ago wanted to upgrade her old iphone 5 to a new iphone. I tried to take an additonal line and ...

Bmwboy by Level 1: Joiner
  • 1743 Views
  • 14 replies
  • 0 kudos