Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Sim swap for same number not working

Hi I have put a new sim into my new phone and the sims has not activated after 24 hours.

Resolved! Loyalty

Hi, I have 3 numbers registered to the same address so have been advised that I can benefit from loyalty discount but it keeps being rejected. Please can someone help with what layout to use in the text? The online chat person said to do it in this l...

diverted callls

was late paying bill as my wages were late going in. i paid on Saturday yet calls are still being diverted, and i cant seems to find out how to actually speak to someone. never had issues before with either re-conneecting or speaking to someone. i ne...

Resolved! o2 Scam website

There is a site emulating an o2 site if you receive a text from +44 7385 091*** then it's a scam thought i'd bring this to your attention the site their emulating is [mod edit: removed to ensure safety]

Resolved! Upgrade new phone

If I upgrade to new handset from SIM only contact can I keep my number? Tia

Resolved! Upgrade Returned - Usually how long before can reorder upgrade

Hi Guys, Me again... I purchased an upgrade to the iphone 11 pro max... and sorry for anyone who loves iphone but I hated it with a passion. So I returned it and to speed up the process I got the address and paid for Special Delivery. To be fair to R...

Cannot access data

I cannot access the data on my Samsung Galaxy A3. It will connect to WiFi but can't seem to use its own data since I changed my plan. O2 guru gave me a new sim which made no difference and the only other advice is change the phone. Anyone with other ...

Buymobiles contract

Hello.I am looking to upgrade but Buymobiles.net are offering a better contract but still with O2. Can I keep my number and just change the contract?Many thanks

Resolved! Scam?

I've just had a text from O2 saying that my payment hasn't been processed and that I should update my details using the link provided. Anyone else had this?

Resolved! Find. out how much charged for a call made today

I made a return call. to an 0845 number today and then realised taht it was a scam. I cannot find out from O2 how much I have been charged for the call.

O2

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