Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Contract term

Do o2 not do 24month contracts anymore?

leaving O2

I came back to Korea in April. Because of the corona, I have no use for O2 USIM. I'm going back to England in October, so please stop me or cancel my contract. I can't even pay for it. Is your LiveChat gone? Let me get back to the service team. I'm s...

Only paying device plan bill.

As a family I have four contracts on my account.1 for an iPad. 3 for mobile phones.I’m aware the bills are cut in to two payments device plan, and data plan. I’ve spoken to o2 about cutting my bill down as my financial situation has changed. However ...

Buds

I've ordered the s20 plus got it today trying to redeem my buds buts saying invalid and the dates I should of purchased the phone in March....

Airtime discount

Hi, I have applied a 25% off airtime discount code in the basket but the total has not changed.Will this only show on the first airtime bill?

Resolved! End of contract

When my contract ends and if I cancel the service after the contract has completed, do I return the phone to O2?Everywhere online u just goes on about your options and not what happens with the hardware.Cheers.

O2 New Sim Card with new phone. Will I get a new number ?

Hi I am upgrading my monthly sim card payment and taking the opportunity to buy a new O2 iphone SE. I have included a new sim card in the purchase deal. Will the new sim card be a new phone number for me to use ? If so then thats what I want to do. W...

Resolved! Spendcap

Hello,Because of Corvid-19, one cannot reach 202 services to remove spend caps. Is there an alternative way of doing it?

Apple AirPods...

Guys does anyone know if your able to get AirPods monthly with o2??

Taking out a new 02 contract from a pay monthly to a third party

Hi, I've been back and forth speaking to customer services for 02 and third party sites for a few weeks and don't seem to be getting anyhwere, hope someone can help! I would like to upgrade my phone/contract as my current phone has a broken screen an...

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