Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 252730 Views
  • 2 replies
  • 2 kudos

Apple SE

Recently bought this phone for my son and we have the message of "no service" in the top left hand corner of the phone. He cannot make calls or send texts. Help

Roro by Level 1: Joiner
  • 474 Views
  • 2 replies
  • 0 kudos

Resolved! Bar

I am trying to get a bar lifted on my phone but everytime I call its tells me to go online when I go online there is nothing to assist or help me

Resolved! Direct debit

I have recently just got this contract and it’s been the worse contract 02 have given me. I’ve had problem after problem. I pay monthly but for some reason my airtime plan doesn’t come off with the rest of my direct debit so I end up paying it separa...

Nicole3 by Level 1: Joiner
  • 1158 Views
  • 7 replies
  • 0 kudos

Resolved! Phone paid off then airtime increased so change tariff?

My phone was paid off in June but my new bill for airtime has lost its discount and so I am paying more then expected. I have 4 numbers on my a/c but this one has lost its discount, the others one still show them. I guess I will get one if I upgrade ...

mark245 by Level 1: Joiner
  • 935 Views
  • 4 replies
  • 0 kudos

Resolved! Warranty

Is accidental damage covered by my warranty 

Patsy67 by Level 1: Joiner
  • 570 Views
  • 2 replies
  • 0 kudos

Resolved! merging accounts

HiI have 2 active accounts with o2 and i would like to merge them together can anyone help me please

Jtancred1 by Level 1: Joiner
  • 1023 Views
  • 2 replies
  • 0 kudos

Resolved! active my old number via pac code

hi i just get my sim two days before i want to active my old number on this sim i get my PAC code from other provider kindly can you help me out plz

hammad by Level 1: Joiner
  • 541 Views
  • 2 replies
  • 0 kudos

Resolved! Personal hotspot

My personal hot spot only connects to phones it will not connect to laptops, computers, TVs or play stations. Why is this? While other iPhone uses can but my phone won’t appear on the screen.