Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 237291 Views
  • 2 replies
  • 2 kudos

reference code 04

I have recently smashed my watch, thankfully covered by Apple care who have sent me a new watch out. However, I am trying to enable mobile data on it ( bascially transfering the data plan form my old watch). Here is the problem when updating the wtac...

Alipali by Level 1: Joiner
  • 1096 Views
  • 7 replies
  • 0 kudos

Premium rate numbers

Can someone please help me with how I gain access to Pow Wow conference calling? Whenever I dial the number (0844 4737373) there are beeps then I am disconnected. I have contacted O2 twice about this and been assured that I have been given access to ...

suki by Level 1: Joiner
  • 443 Views
  • 2 replies
  • 0 kudos

How is Disney+ payment taken?

Hi everyone. I signed up for the Disney+ special offer (sign up and get £2 off your bill). My bill has been taken from bank account, but it is the normal amount. No extra charge for the Disney+. Does it come out of the bank account independently? Or ...

Aminat by Level 1: Joiner
  • 541 Views
  • 2 replies
  • 0 kudos

Resolved! Charge cap

I bought and pay monthly for my grandsons phone, he has had two bills over £121, as he lives away from me, I have tried to have a cap put on the amount he spends, but am unable to contact o2, by phone, I have been on web chat, but as I don't have acc...

Paw by Level 1: Joiner
  • 679 Views
  • 5 replies
  • 0 kudos

Resolved! Rapeairs to in call volume

I have a cracked screen and the in call volume is barely audible. I have insurance and need to begin repairs.

Kingu by Level 1: Joiner
  • 451 Views
  • 2 replies
  • 0 kudos

Resolved! Telephone number to call for updgrading

Hi all, Does anybody know the best number to call to discuss upgrade options? I need to speak with someone rather than go through it all online. Cheers,Gareth.

Resolved! Cheaper Tariff

How can I move to a cheaper tariff? I have 11 months left on my contract but would really like to reduce my monthly outgoings. I never use even half of my allowances but the only tariff options in the My O2 app are more expensive than I'm currently p...

StaceTR by Level 1: Joiner
  • 864 Views
  • 3 replies
  • 0 kudos

Resolved! Unlocking a ex contract phone that didn’t belong to me

Hello there everyone I was just wondering how I’d get a phone unlocked I brought it second hand however the previous owner said it was a ex contract what he paid off but I try other sims in the phone and it doesn’t accept them could anyone help thank...

Jamsz by Level 1: Joiner
  • 591 Views
  • 1 replies
  • 0 kudos