Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

O2 Device Plan

Hi, I've had two payments for O2 device plan on a direct debit I've just picked up on my bank statement. I have no device from O2 as I have a simm only account.I've been trying to contact O2 but am finding it frustratingly difficult as the fraud line...

Upgrade and returning phone

Upgraded to a nearly new iPhone and it was in bad condition - have returned phone to o2 but they have not cancelled the upgrade - how long does it take to cancel ? Thanks

pac code

I opened an 02 Mobile account before my old providers contract expired, so was given a new number by 02 for the new account. I've had the two accounts/numbers running in parralel in the meantime, but now my old provider's contract has expired, so I'v...

Resolved! Using a PAC code to keep a number

Hi All Where on earth can I actually enter the PAC code I got from Virgin to keep my number. I apparently can't call to do this but it's impossible to find a page where I can actually do the number switch. Thanks and apologies if I'm missing somethin...

Resolved! Want to Cancel Tariffs

Hello, I would like to cancel my monthly tariff please.

Resolved! Monthly contract

Currently use Pay as you go, what is the cheapest monthly contract, only texts occasional call

Resolved! Live Chat

Does anybody know why the Live Chat isnt working?I have a query about my bill/tarriff and when I call 02, the automated response say they arent available to talk unless you are leaving 02 or wanting to upgrade.

Resolved! Second sim

I have my new phone and my old number works this phone takes two Sims I want to activate the second sim and I'm no get it any help

I need help with my contract please.

Hi there, I have a contract with o2 and the handset aspect of my plan has been paid off. I'd like to deduct the handset payments now that it has been paid in full and just keep the airtime part of my plan. I have tried to do this twice previously, an...

Taking one phone contract from 02

Got 4 contracts with 02. Just moved one number to another provider, mobile phones direct, ironically still on 02 network. Anyone know how I make sure 02 amend my account or is it done automatically once you've got your pac code and arranged the trans...

O2

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