Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! about my payments

i am meant to pay my bill today and they have taken the money out of my account but i dont get paid until this wednesday the 29th so i was wondering will my bill be canceled or is there away i can change the date that i get billed

Resolved! Delivery of New Phone

Hoping someone can help, I purchased a pay-monthly phone from O2 on the 23rd July. I have emails with all of the legal information, and with an order confirmation number. Although I expected to recieve the phone next day (as advised) I have not yet r...

Staff account

hi I've just upgraded my device on staff account, how do i get my staff discount applied when VIP are not currently operating

Resolved! Help changing my billing date

I need to change my billing date so they stop taking the last of my money and putting me in the red. Cannot contact anyone to resolve this. More than frustrated!

Resolved! Account Billing

Hi, I have received an SMS on my O2 SIM from O2 starting the following:"O2: We were unable to process your latest bill. In order to avoid fees, update your payment information via: https//...." I am confused/concerned as I cannot see any mention of t...

2 mobile numbers when texting

Hello, I recently transferred my number over and when I text some people get the new 02 number but I do not want appearing, I’d like them to see original number which I called and transferred over which I've had for years

Resolved! Telstra emails

Hi I keep getting emails fromTelstra telecommunications. Is this anything to do with O2?

Upgrade phone but change number

Hi I would like to upgrade my phone and would like a new number how do I go about doing this?

Still being charged for a cancelled sim

I cancelled my contract back in may yet they are still taking £20 our of my account every month. Was on live chat and they said that I would have no more money taken out of my account and that it would be debited to my 02 account. I have no access to...

Resolved! PAC code

I want to cancel my contract and receive a PAC code for a new voxi contract. Can I do this online?

O2

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