Pay Monthly
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FAQs: Pay Monthly

Hi all, welcome to the Pay Monthly board! If you are on a Pay Monthly contract or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your q...

Marjo by Former Staff
  • 116323 Views
  • 24 replies
  • 5 kudos

Resolved! outstanding debt

Hello, I have had a debt of £65 outstanding on my contract and my bill states £227 due as thats how much i would have to pay to buy out my contract which is understandable, i am awaiting till friday to pay my debt off as that is payday but the debt h...

Anonymous by Not applicable
  • 621 Views
  • 2 replies
  • 0 kudos

Resolved! new phone

hi guys,i am getting new phone tomorrow,can i stilluse my simcard in the new phone,until my contract runs out or do i need a new simcardkind regardsichilts

Anonymous by Not applicable
  • 444 Views
  • 2 replies
  • 0 kudos

Resolved! Insurance

I have insurance that I pay monthly with my contract but I was wondering if it was a small repair would I still have to pay the £60 excess and just get a new handset.

Anonymous by Not applicable
  • 507 Views
  • 2 replies
  • 0 kudos

Resolved! O2 insurance

How do I cancel o2 insurance please

Anonymous by Not applicable
  • 1218 Views
  • 3 replies
  • 0 kudos

Resolved! o2 Travel - France

Hi, I have 2 ipads on montly contracts, but they don't seem to work when going abroad. Does anyone know why? Thank you, Zak

Anonymous by Not applicable
  • 430 Views
  • 2 replies
  • 0 kudos

Resolved! Wanting to change my contact name

When I was under 16 my mum took a phone contact out for me under her name and I’m now 19 and don’t live at home and want it under my own name to build my credit score. My mum travels a lot and isn’t alway in the country, dose she need to be there whe...

Anonymous by Not applicable
  • 403 Views
  • 1 replies
  • 0 kudos

Resolved! My 24 month contract is ending on 6 March. Im happy with phone and would like to go Sim only

Hi my 24 mnth contract is coming to an end beginning March. I have always had a 24mnth contract. I am happy with my phone and would like to go sim only. How do I go about this and find the best deal. Im happy with o2 as coverage is good but they dont...

Anonymous by Not applicable
  • 783 Views
  • 3 replies
  • 0 kudos

3g

hi can someone help me , had a iphone 6 and have smashed the screen !!! so i put my sim in a iphone 5s to use for a bit , but i can not acess 3g or 4g on it , its shows the 3/4g symbol but will not allow me to connect , i have checked all the setting...

Anonymous by Not applicable
  • 4017 Views
  • 4 replies
  • 0 kudos

Wrong device showing in My O2 and Mifi will not connect

I have an O2 sim in my TPLink mifi device which stopped connecting(kept saying signal excellent but out of range??) so I tried it out in another device. This new device is still showing as my current device in My O2 details but I am not using it now....

Anonymous by Not applicable
  • 3780 Views
  • 2 replies
  • 0 kudos