Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Activating new sim

I have ordered a new sim for an additional phone. To activate it I have to text swap why swap it’s additional not instead of?

Change to sim only

Hello I would like to change my tariff to pay monthly. How do I go about doing this?

International calls

Hello,Whenever I call a foreign number (international call), the recipient don't get to see my my number (+44) but rather they get the call from a local number in their country. And usually they are not able to call me back as the local number that a...

O2 Travel Inclusive Zone - In-Country Calling Free?

The o2 CSR has just insisted to me that I can call in-country numbers (as part of my 120 mins per day allownace) - calling a USA landline/mobile whilst in the USA - as long as I have the o2 Travel Inclusive feature enabled on my phone and that I am i...

Leaving O2

HelloI want cancel my pay monthly sim.

replacement ism

I had to order a replacement Sim card for I phone 11. Using the code I successfully loaded the e sim but am getting no signal. I am stuck in Cyprus due to virus. To completely activate e sim, do I have to be in the UK to make the first call before it...

Cancel airtime bill

Could I cancel my airtime bill but keep my device plan

Resolved! Scam

I have received a text message saying "O2: Payment for your latest bill could not be processed by your bank. Please update your payment information via: " the message is from 07340714269.

Phishing or legit?

Just received this text from ‘O2-UK’: O2 Ref: Site No. RT02H045. Your security code is ****. If you're not in direct contact with O2, please call 202 now so we can protect your account. Thanks.Is this legit or phishing ?

Late bill payment

I paid my bill a few days late. It’s been over 24hrs since I paid it and I have been cut off and haven’t got access to data, texts or calls. How long does it usually take to be put back on the service?

O2

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