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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 242074 Views
  • 2 replies
  • 2 kudos

Click and collect

Hello! I placed an order/upgrade for a new iPad which was due to ready for collection today, unfortunately the order says processing and also in transit at the same time has anyone else experienced this?

Phone not arrived

Hello, my latest order has not arrived, Dpd have not delivered it and keep saying there’s an issue but have not said what. This has been over a week since device was due to arrive

Ross14 by • Level 1: Joiner
  • 198 Views
  • 1 replies
  • 0 kudos

cancel account

I need to cancel my account but the phone and sim are broken so I cannot get a stac code. How do I cancel without a stac code on pay monthly

Rachel51 by • Level 1: Joiner
  • 236 Views
  • 1 replies
  • 0 kudos

My order

Hi i orderd my device 2 days ago on next day delivery direct to store and it is still not arrived. Can I have some feedback on it

Poor service

My iphone is not working, I have ordered a contract deal and I have not heard from anyone since (24 hours have passed). I know this is not linked to my credit as I have a good rating. I called on a friends phone, the person I spoke with sounded like ...

Email received

Why have I received an email from you saying my bill is £182.09 is this a joke

28 by • Level 1: Joiner
  • 299 Views
  • 2 replies
  • 0 kudos

Resolved! Final Bill

Why can't I get a straight answer to where is my final bill, I cancelled my contract on 5 August 2024.

Number transfer to O2

I've just signed up to an O2 pay monthly account and given my PAC for my Tesco mobile number to be transferred to O2. I've received my activated new SIM and inserted it in my phone. All works fine on the temporary number but the transfer still says "...

Thotos by • Level 1: Joiner
  • 1988 Views
  • 15 replies
  • 0 kudos
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