Refund

[Jag1]

Hi I received a text to mention that I have a refund after closing my o2 account and to log in to receive it. I have logged in but unsure how to input bank ddetails to recieve it.

[Cleoriff]

@Jag1 

You need to contact Payment Management

You can reach the Payment Management team on 0800 902 0217 or 0800 032 5302

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

Best time to call is around 8.00am