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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 252865 Views
  • 2 replies
  • 2 kudos

Resolved! Block

Want to know how you can put a temporary block on the phone

Resolved! Wifi hotspot

Hi. I am from UK. Just arrived to Denmark and I will be in holiday property without wifi but i need to work for the next 5 days from here. Need wifi what will be the cheapest option for me ?

Resolved! Connection got barred, how do i un-barr it?

hi so someone phoned o2 and pretended to be me, they have barred my phone and theres nothing i can do to get it unbarred. i can NOT call from my phone to explain this mistake and its very difficult for me to use a landline. how do i fix this?

Resolved! SIM Not Provisioned

I have just renewed my contract (SIMO) and during the call it disconnected. The signal has completely gone on on Settings / General / About under Network it says Not Available. When you click on that it says SIM not provisioned.It’s an iPhone XSI’ve ...

Resolved! Adding Pay Monthly Sim to existing contract

Hi, I want to get a pay monthly Sim for my son to go in an old phone, can I just buy one here and add to my existing contract without changing my number etc? Thanks Catherine

Cat8 by • Level 1: Joiner
  • 1353 Views
  • 8 replies
  • 0 kudos

Resolved! Preorder gift headphones - Xperia 1 ii

Has anyone received their headphones from the Xperia 1 ii preorder yet? I was expecting them within 28 days but other than a we are confirming your purchase verification email a month ago I haven't heard anything....anyone starting to receive theirs ...

Dean1234 by • Level 1: Joiner
  • 529 Views
  • 1 replies
  • 0 kudos

Extra Items

I am thinking about getting an Apple Watch but I’m new to o2 so unsure how to use the app etc is there anyway of adding on a watch to my contract to pay monthly or is there only buy outright? Jess

Jesskaa by • Level 1: Joiner
  • 584 Views
  • 3 replies
  • 0 kudos

End Of Contract

Hi, I am due to pay the final monthly payment, what happens after the final payment has been taken? Thank you

NathR by • Level 1: Joiner
  • 1188 Views
  • 6 replies
  • 0 kudos

Xperia 1 ii Pre-Order bonus not arrived

Just wondering when the Sony headphones that are meant to come with my phone will arrive. It has been 1.5months since my phone arrived, and I can't get in touch with anyone on the chat to get an answer.

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