Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! CASHBACK

HELLO TEAM,I WOULD LIKE TO ASK HOW CAN I REQUEST A CASH BACK WHICH WAS PROMISED EVERY THREE MONTHS TO GET BACK?THANKS.

Resolved! o2ref633.com

I got a text message to update my payment information with a link to this domain: o2.uk.o2ref633.comDidn't follow the link as it looks dodgy. Whois lookup doesn't instill any more confidence.Strange thing is that my payment is due in the next few day...

Resolved! Cash back

I still haven't received cash back 6 months on?

Resolved! Scam or not?

Bill is paid. The link is a bit suspicious.O2:We were unable to process your latest bill. In order to avoid fees, update your payment information via:

Resolved! How do I provide my PAC code?

I bought a new pay monthly SIM yesterday but my PAC code didnt arrive until several hours after I made purchase now I cant provide it anywhere. The phone number just cuts you off unless you have lost your phone. Is the anyway to provide this online i...

Voice message

I have just rejoined O2 and have Apple iPhone 7 plus. I have set up PIN for voice message and can get them using 901. How do I know when I have a new voice message to listen to, as they do not show up on iPhone screen as they did with BT

Resolved! Sms receiving issues

I'm currently having an issue where texts messages are intermittently being delayed. The delay can be for a few minutes and other times hours.I sometimes receive bulk text messages come in all at once hours after they have been sent. The receive time...

Resolved! End of Contract?

More info (Highlight to read)Hi, wonder if anyoen can help. I need to know when my contract ends. My O2 tells me my device plan ended on 3 August 2020, but payment for same is 15 Aug. Do you pay for a month in advance, i.e. my contract will end on 30...

Resolved! Unknown number sending me pin??

I received an sms from 07483417205 saying this 4 digit code is your pin. Has anyone else had a text like this?

Roaming time limit

Hello fellow O2 users! Due to Covid19, a short trip to my homeland Greece is extended until end of September. In total I am going to stay 68 days. I found on a forum that there is a 63 days limit (roaming fair usage policy) in a 4 month period. My qu...

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