WiFi calling

[Sean5]

I can’t turn WiFi calling on on my iPhone X it refers me to o2 website which just gives instructions but phone won’t let me .Any body have any ideas or will I have to wait until this pandemic ends to speak to anybody

[MI5]

@Sean5 

You need O2 to activate it first.

Numbers to try here Guide: Coronavirus Community Help and Support 

and here Guide: How to find help & contact O2 

Advice from an O2 Guru regarding a way to get through:
If you call 202, when it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.

[Sean5]

Hi MI5 , this doesn’t work it just disconnects me .

[MI5]

@Sean5 

Try the numbers in the link also. 
8.00am is the best time to call.