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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 219683 Views
  • 2 replies
  • 2 kudos

how can I pay off my device plan?

I have ~#£330 on my device that I'd like to pay off as the refresh tariffs are poor value for money. I didn't realise this when I signed up as I did it a little on faith. However, it's not all badSo I'd like to pay off my device plan in a lump sum.So...

MattD by • Level 1: Joiner
  • 501 Views
  • 3 replies
  • 0 kudos

Resolved! Upgrading from sim only deal to phone and sim package

I currently have a sim I my deal but want to now upgrade to a plan with a sim and device. My question is will my i need to cancel my SIM only contract before signing a new contract?

Paxton by • Level 1: Joiner
  • 342 Views
  • 2 replies
  • 0 kudos

Resolved! £5 big bundle

Is this unlimited to all other networks or just 02.When I look at the details it shows unlimited and then lists a whole load of prices. Which is it?

Gyro by • Level 1: Joiner
  • 540 Views
  • 3 replies
  • 0 kudos

Resolved! Requesting a paper bill

Hi I’m needing to request a paper bill but I can’t call o2 due to Coronavirus, is there a way to request a paper bill another way. I know you can see it online but I need a paper one

Jonny222 by • Level 1: Joiner
  • 804 Views
  • 2 replies
  • 0 kudos

Resolved! Leaving 02 early - when do I get my final bill to pay 02?

Hi, I left 02 in early March but am still waiting for my final bill. I left my contract early and am keen to finalise all outstanding payements. I recieved my april statement which was near 0, but wondering when and where my actual final bill will co...

Ella20 by • Level 1: Joiner
  • 767 Views
  • 2 replies
  • 0 kudos

How to cancel a new contract

Hi, just wanted to know if I can return my new tablet, after checking it out and cancel my new contract. I couldn't get in touch with o2

JJ2 by • Level 1: Joiner
  • 714 Views
  • 6 replies
  • 0 kudos

Can't get through to anyone on the phone line

I have been in the most frustrating loop around with the O2 bot desperately trying to get through to someone, after each option it directions to some webpage and automatically hangs up!!!!!! Is there an email I can contact????

AmandaV by • Level 1: Joiner
  • 1810 Views
  • 13 replies
  • 0 kudos
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