Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 237203 Views
  • 2 replies
  • 2 kudos

Resolved! Using a PAC code to keep a number

Hi All Where on earth can I actually enter the PAC code I got from Virgin to keep my number. I apparently can't call to do this but it's impossible to find a page where I can actually do the number switch. Thanks and apologies if I'm missing somethin...

LukeH55 by Level 1: Joiner
  • 2013 Views
  • 2 replies
  • 0 kudos

Resolved! Monthly contract

Currently use Pay as you go, what is the cheapest monthly contract, only texts occasional call

rosephinn by Level 1: Joiner
  • 576 Views
  • 2 replies
  • 0 kudos

Resolved! Live Chat

Does anybody know why the Live Chat isnt working?I have a query about my bill/tarriff and when I call 02, the automated response say they arent available to talk unless you are leaving 02 or wanting to upgrade.

Resolved! Second sim

I have my new phone and my old number works this phone takes two Sims I want to activate the second sim and I'm no get it any help

Joef68 by Level 1: Joiner
  • 360 Views
  • 1 replies
  • 0 kudos

I need help with my contract please.

Hi there, I have a contract with o2 and the handset aspect of my plan has been paid off. I'd like to deduct the handset payments now that it has been paid in full and just keep the airtime part of my plan. I have tried to do this twice previously, an...

Taking one phone contract from 02

Got 4 contracts with 02. Just moved one number to another provider, mobile phones direct, ironically still on 02 network. Anyone know how I make sure 02 amend my account or is it done automatically once you've got your pac code and arranged the trans...

Nellie by Level 1: Joiner
  • 512 Views
  • 3 replies
  • 0 kudos

Resolved! No Voicemails

i have a permenant alrt on my phone saying i have a new voicemail, however when i call the voicemail i have no new or saved messages. i am worried that i am missing voicemail messages.

Security

DOES O2 SEND TXTS TO SAY THIS;-... "O2: Payment for your latest bill could not be processed by your bank. Please update your payment information via: ... then it give a blue link whereupon you need to sign in etc? WOULD THIS BE A SCAM??

Rowanone by Level 1: Joiner
  • 378 Views
  • 1 replies
  • 0 kudos

Payment date

Hi . I can change may payment date starting this date ? Billing perioa is 11 th of each month bit I d like to change it for the end of the Month to be ableTo pay