Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! 02 return exchange?

So last week I got a new phone from 02,via the refresh package's. Unfortunately the phone has developed a fault and I need to return it, within the 14 day period. Now I have read the returns policy but it's not very clear. I just want to exchange the...

Resolved! Upgrade

Anyone els having problems with their updfage options not loading?? Been trying for 2 days now

Resolved! Keeping my old number

I’d like to keep my old number from another network now I’ve joined 02

Resolved! Disney +

HiHow do I get access to my Disney+ account, I thought I had registered, but not getting an email when I ask to reset my password.

Resolved! Keeping the same number - Upgrade

Just a quick question - I've just upgraded my contract online. I've chosen another O2 pay monthly contract. Will my number automatically be transferred over since I'm sticking with O2 or do I need to do something to keep the same number?Thanks

Q. TEFL returns bag

Are these meant to be traceable on Myo2 or are these delivered via Royal Mail

Spend cap

How do you adjust your spend cap amount

WiFi calling

I have a huawei p30 pro and have waited to have WiFi calling on.. The O2 website has been updated and says p30 pro does NOW have WiFi calling... I THINK they need check if this is available or is just me

Resolved! Is this a Fraud phone number

‭+236 2278 2443‬Central African Republic This no keeps ringing me I don’t answer it in the message it’s saying it’s o2

Cancellation

Trying to cancel my account while out of the country. WiFi calling not working and I don’t see option for chat or way to cancel service in myO2. Advice on how to do this without paying international phone charges to sit on hold?

O2

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