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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
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  • 2 replies
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Resolved! ID for signing up to a contract online

Hopefully someone can help me, I've been trying to find the info online but feel like I've been getting conflicting information. I'm planning on getting a new pay monthly contract and phone next week and am going to order online. What ID or documents...

Being reconnected

Hi I just phoned o2 because they disconnected me completely came to an arrangement with them to pay not this Monday but Monday after and they said they’d reconnected me it’s been like 30 mins and I’m still not reconnected anyone know what I can do vi...

Ryan21 by • Level 1: Joiner
  • 725 Views
  • 2 replies
  • 0 kudos

Using my phone abroad

I have to travel to Africa for work but want to be able to use my phone to call back home to UK. Is there a plan that I can use to help keep the phone charges down?

Peel2504 by • Level 1: Joiner
  • 905 Views
  • 3 replies
  • 0 kudos

Itemised calls within the last 6 months on pay monthly contract

HiI am trying to view my itemised calls in August 2020 as I understand I should be able to view these online but not on the mobile app.I have tried both however I can only view the itemised calls for my most recent bill despite my research stating th...

Ma4 by • Level 1: Joiner
  • 1392 Views
  • 3 replies
  • 0 kudos

Live Chat

Where is the live chat option on this website and why is it so hard to find anything on here???!!

LR91 by • Level 1: Joiner
  • 958 Views
  • 3 replies
  • 0 kudos

I have not received an item I ordered

I have not received a item I ordered, it was ordered yesterday for next day delivery and I have been unable to get a answer from "customer service" and the online chat. The contact has already started so I'm paying for something I don't have. Also th...

Turbonick by • Level 1: Joiner
  • 571 Views
  • 1 replies
  • 0 kudos

Extras with bill

Hi,I have been paying for Spotify with my 02 bill for a year or so. I have recently changed my Spotify plan to Duo. Will Spotify still bill 02 even though I don’t pay anymore?Thanks for any advice!

SB96 by • Level 1: Joiner
  • 1617 Views
  • 6 replies
  • 0 kudos

Resolved! Disney+

How do I cancel my Disney+ extra

Leighanne by • Level 1: Joiner
  • 517 Views
  • 1 replies
  • 0 kudos
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