Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Apply discount to my tariff

I have sent a text message to 21 500. will my discount be applied automatically

Resolved! Change phone

I have just got s10 and seen can get s20 for less a month how do I change

Resolved! Contracts..

Hey so I'm having a bit of a problem... I have two contracts out under my name, one of which is mine and the other for my now ex... she doesn't pay anything towards the bill but she has just decided to turn into the worst person in the world by not l...

Havent paid bill

hi i rang o2 two months ago to change my payment date to fall in line with my payday from work , this month this hasn't happened and they have cut me off , but i can't ring anyone to speak to someone about this as it just sends me to the payment line...

Resolved! Porting number to O2 - security section

I have completed the online form to port my number to O2 twice and nothing has happened.I can't get through to customer services as every option I seem to take ends with please check my O2 or bye.Im looking ti complete it again and the onIy bit I thi...

Resolved! Most unhelpful on the phone

Paid my bill last Tuesday! O2 have still said pending Payment and have now restricted my services! Not helpful!

O2 keeps hanging up

I have called O2 on 202 - I get through to right choices - then O2 just says goodbye and hangs up. I just want to speak to someone as my bill is musch higher than normal (with no changes).

Wrong big bundle on activation

Good afternoon I have activated a SIM card today and had £30 credit put onto it but have been put onto the £20 big bundle deal when I wanted the £30 big bundle with 100gb of data each month if I top up at least £30 each month. Could you please change...

Pin number

I've had a voice mail that has told me that I have to change my pin number as it is set to default and to keep my mailbox secure i must change my pin to a 4-10 digit pin followed by the hash key. As I don't recollect using a pin to access my mail box...

Cancel bona Fido mobile ltd

Hi I keep getting charged money from bona Fido mobile ltd how can I cancel it and stop them taking money of my account or can I just leave 02 all together

O2

Forum Posts