cancel
Showing results for 
Search instead for 
Did you mean: 

Using my phone abroad

Peel2504
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

I have to travel to Africa for work but want to be able to use my phone to call back home to UK. Is there a plan that I can use to help keep the phone charges down?

Message 1 of 4
494 Views
3 REPLIES 3

Cleoriff
Level 94: Supreme
  • 122357 Posts
  • 824 Topics
  • 7457 Solutions
Registered:

Hi @Peel2504 

If traveling to South Africa you need the O2 Travel Bolt on

O2 Travel is available on Pay Monthly. 120 minutes, 120 texts and data for £4.99 a day. You need to text O2TRAVEL to 23336. It can take 24 hrs for it to be applied to your account. 

https://www.o2.co.uk/shop/international/using-phone-abroad 

 

Without O2 Travel you would pay standard rates ie

Standard Rates

Our Pay Monthly customers will be charged at the following rate when calling or texting from this country.

Making a local call to landlines or mobiles will always be the same price as calling home when you're abroad.

Sending a picture message (MMS) costs 65p and it's always free to receive a text.

When in:  South Africa     Calling:  United Kingdom (UK)

Making calls - per minute£2.00
Receiving calls - per minute£2.00
Sending texts - per message50p

Cost per MB of using data:

Data usage£7.20

 

You should make use of local Wifi wherever you can. You only get charged for O2 Travel on the days you use it.. Turn Voicemail off.

Finally check with O2 before you go, that there are NO roaming bars on your account.

 

Hope this helps and welcome to the forum Welcome

Veritas Numquam Perit

Girl in a jacket
Message 2 of 4
473 Views

MI5
Level 94: Supreme
  • 143403 Posts
  • 632 Topics
  • 27489 Solutions
Registered:

@Peel2504 

Which country in Africa are you going to?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 3 of 4
468 Views

Cleoriff
Level 94: Supreme
  • 122357 Posts
  • 824 Topics
  • 7457 Solutions
Registered:

@Peel2504 

If in Morocco , O2 Travel is not available and you would be charged international rates. ie

Standard Rates

Our Pay Monthly customers will be charged at the following rate when calling or texting from this country.

Making a local call to landlines or mobiles will always be the same price as calling home when you're abroad.

Sending a picture message (MMS) costs 65p and it's always free to receive a text.

When in:  Morocco     Calling:  United Kingdom (UK)

Making calls - per minute£2.00
Receiving calls - per minute£2.00
Sending texts - per message50p

Cost per MB of using data:

Data usage£7.20*

Veritas Numquam Perit

Girl in a jacket
Message 4 of 4
465 Views