This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
Pay Monthly
Get help and support from other community members with your Pay Monthly service.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Start a conversation

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 237809 Views
  • 2 replies
  • 2 kudos

Xperia 1 ii Pre-Order bonus not arrived

Just wondering when the Sony headphones that are meant to come with my phone will arrive. It has been 1.5months since my phone arrived, and I can't get in touch with anyone on the chat to get an answer.

Turkey and travel zone bolt ons

Could someone please advise me. I travel to turkey tomorrow but I’m confused about my phone use and what my bolt ons include.It would appear that Turkey is included in the bolt on but what I can’t get clear in my head is whether the bolt on just acti...

Danny-G by • Level 1: Joiner
  • 20451 Views
  • 9 replies
  • 0 kudos

Resolved! 0333 numbers

Are calls to 0333 numbers free ie come out of your monthly allowance?

B21 by • Level 1: Joiner
  • 17371 Views
  • 3 replies
  • 0 kudos

Resolved! 4G and WiFi calling

Hi trying to setup 4G and WiFi calling on Xperia 1 don't have options - does that mean I need to call customer services?

Rawdinae by • Level 1: Joiner
  • 581 Views
  • 2 replies
  • 0 kudos

Resolved! Online chat

Are the chat helpline agents only open Monday to friday

Phil4 by • Level 1: Joiner
  • 2121 Views
  • 6 replies
  • 0 kudos

Resolved! Selling old iphone

So I’m selling my iPhone 8 and I have erased all settings/data from the phone and erased the iPhone 8 off my iCloud and removed it from my new phone so does that mean everything is off of mine on the old phone and is okay to sell?? It just keeps sayi...

Sam23 by • Level 1: Joiner
  • 631 Views
  • 2 replies
  • 0 kudos

Resolved! End of contract

My end of contract is coming up and I have found better deals with another provider.How do I cancel ?The app says to contact O2 then just sends me in an endless loop and doesn't say how to do it. Clearly this is done on purpose but is very frustratin...

Rhw1967 by • Level 1: Joiner
  • 708 Views
  • 2 replies
  • 0 kudos

Resolved! Data

Hi, why would O2 not put my data back on after paying the bill, I paid it late but it's all gone through now and say paid??

Dawn5 by • Level 1: Joiner
  • 419 Views
  • 1 replies
  • 0 kudos

Resolved! Upgrade

Just wandering when you upgrade your phone on o2 online do you get to keep your current mobile number.

questions by • Level 1: Joiner
  • 493 Views
  • 2 replies
  • 0 kudos
Top Kudoed Authors
View All
Top