Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Calls

Hi I can’t receive calls from incoming calls it just put callers straight to voicemail.

Resolved! Where's my Sim, O2?

Ordered a Sim on 23rd of this month,I get billed the next day and judging by the tracking, it hasn't been despatched. What's going on and why hasn't it arrived? I've paid for four days and haven't got to use it yet.

Resolved! Student discount

I’ve recently upgraded my phone (3 days ago) was told to use my unidays once I receive the phone to get 20% off airtime.I’ve sent the code to 61202 and it says it doesn’t recognise it, can anyone help?Thanks

Resolved! Number transfer

Hi, i was trying to transfer my number from another carrier but it seems like it’a a bit harder than it looks like. I’ve tried the form first, i ended up on a page says 404 error. Then I’ve tried the chat - not available. Then I searched in the commu...

Resolved! CASHBACK

HELLO TEAM,I WOULD LIKE TO ASK HOW CAN I REQUEST A CASH BACK WHICH WAS PROMISED EVERY THREE MONTHS TO GET BACK?THANKS.

Resolved! o2ref633.com

I got a text message to update my payment information with a link to this domain: o2.uk.o2ref633.comDidn't follow the link as it looks dodgy. Whois lookup doesn't instill any more confidence.Strange thing is that my payment is due in the next few day...

Resolved! Cash back

I still haven't received cash back 6 months on?

Resolved! Scam or not?

Bill is paid. The link is a bit suspicious.O2:We were unable to process your latest bill. In order to avoid fees, update your payment information via:

Resolved! How do I provide my PAC code?

I bought a new pay monthly SIM yesterday but my PAC code didnt arrive until several hours after I made purchase now I cant provide it anywhere. The phone number just cuts you off unless you have lost your phone. Is the anyway to provide this online i...

Voice message

I have just rejoined O2 and have Apple iPhone 7 plus. I have set up PIN for voice message and can get them using 901. How do I know when I have a new voice message to listen to, as they do not show up on iPhone screen as they did with BT

O2

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