Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

I just want to talk to someone from O2!!!!

My phone is barred, I've tried to pay 3 times but it says is failed, yet the money is pending from my account, and because of that I don't have the money to pay anymore. I just want someone from O2 to call me. Aura is no help, advisors are unavailabl...

Tarrif changed

My tarrif has changed Why? I have not changed it with you ?

New Huawai P30 not recognising sim

Hi all! I received my new Huawai handset today (upgrade from a Samsung Galexy S8) and when I transfer the sim card over, it says there's no sim card inserted. I've checked i've put it in he right way (the only way it fits) and obvioulsy it still work...

My data just ran out for no apparent reason

Hello Im a O2 monthly user. I have 8gbs included in my package and use on average 3gbs per month. I was just walking locally and I recived a text message "You've used 80% of your data" then 15 mins later "you've used all your data". This is very unco...