Solved: Get New number then set up phone or vice versa

ShonaMack64 · ‎03-09-2020

Do l set up the phone before asking for a new number or do I ask for the number first then set up the phone

MI5 · ‎03-09-2020

Makes no real difference either way, but if you have a working sim now, I'd set up phone, then request change.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5 · ‎03-09-2020

@ShonaMack64

Makes no real difference either way, but if you have a working sim now, I'd set up phone, then request change.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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