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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 234630 Views
  • 2 replies
  • 2 kudos

Cancellation

I want to cancel my current O2 contract and take out a better deal with Vodafone, what do I need to do?

WILDMAN by • Level 1: Joiner
  • 444 Views
  • 1 replies
  • 0 kudos

Resolved! Unable to text abroad

Hi, I get an error message when trying to text my family in Denmark from the UK. Does anyone know how to fix this?I tried to update the message centre number, but that was correct.Any advice out there?

Sallum by • Level 1: Joiner
  • 3547 Views
  • 16 replies
  • 0 kudos

Resolved! Fell for text scam

Hi,So today I received a text from +447385694481. Saying my bill couldn't be processed and to update my billing details.I was really stupid, and didn't think it through enough, clicked the link, and it seemed alright to I went through with it. It was...

Upgrade

I applied for an additional line yesterday, received the order confirmation and everything via email, and received a text message from a company called MPD saying "Order Update: Pending - Connection: Your order has been picked and passed to DPD for d...

Gordon1 by • Level 1: Joiner
  • 2487 Views
  • 19 replies
  • 0 kudos

Resolved! PAYG and monthly contract

I was on a 10quid payg tariff and changed to a 12quid monthly tariff. Why do you always pay a bit more on the monthly tariff which is always more than 12quid but on PAYG you just top up 10quid with no other hidden charges? I feel its extremely mislea...

Vampydani by • Level 1: Joiner
  • 1033 Views
  • 5 replies
  • 0 kudos

Spending limit

I seem to have a cap on my spending in each month. Could I please get this removed?

Kevin85 by • Level 1: Joiner
  • 457 Views
  • 2 replies
  • 0 kudos

My O2 is "Monitoring Performance"?

Hi there I've noticed, after recently using the "My O2" app on my phone that whenever my phone rings/texts come in, I get a message from the O2 app that says something about "My O2 is monitoring performance"? What is this and why would this all of a ...

PaulMC007 by • Level 1: Joiner
  • 819 Views
  • 3 replies
  • 0 kudos

Phone mast not working

Hey. Phone mast is close in my area, i have issues with my calls text ant data already few months. Where i should to call or to do? Because i pay monthly bills, but i dobt have proper service. O2 know already a problem, but no any action

MOnika11 by • Level 1: Joiner
  • 321 Views
  • 1 replies
  • 0 kudos

cancel the wrong line

Hi My phone line is not woeking I beleive you have disconnect the wrong number

Shantaben by • Level 1: Joiner
  • 303 Views
  • 1 replies
  • 0 kudos

Resolved! Refund

Hello

Bartolomej by • Level 1: Joiner
  • 2428 Views
  • 19 replies
  • 0 kudos
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