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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 234637 Views
  • 2 replies
  • 2 kudos

Resolved! PAYG and monthly contract

I was on a 10quid payg tariff and changed to a 12quid monthly tariff. Why do you always pay a bit more on the monthly tariff which is always more than 12quid but on PAYG you just top up 10quid with no other hidden charges? I feel its extremely mislea...

Vampydani by • Level 1: Joiner
  • 1033 Views
  • 5 replies
  • 0 kudos

Spending limit

I seem to have a cap on my spending in each month. Could I please get this removed?

Kevin85 by • Level 1: Joiner
  • 457 Views
  • 2 replies
  • 0 kudos

My O2 is "Monitoring Performance"?

Hi there I've noticed, after recently using the "My O2" app on my phone that whenever my phone rings/texts come in, I get a message from the O2 app that says something about "My O2 is monitoring performance"? What is this and why would this all of a ...

PaulMC007 by • Level 1: Joiner
  • 819 Views
  • 3 replies
  • 0 kudos

Phone mast not working

Hey. Phone mast is close in my area, i have issues with my calls text ant data already few months. Where i should to call or to do? Because i pay monthly bills, but i dobt have proper service. O2 know already a problem, but no any action

MOnika11 by • Level 1: Joiner
  • 321 Views
  • 1 replies
  • 0 kudos

cancel the wrong line

Hi My phone line is not woeking I beleive you have disconnect the wrong number

Shantaben by • Level 1: Joiner
  • 303 Views
  • 1 replies
  • 0 kudos

Resolved! Refund

Hello

Bartolomej by • Level 1: Joiner
  • 2428 Views
  • 19 replies
  • 0 kudos

Resolved! Increasing data allowance

I've just logged onto my O2 and see that my data allowance is 1gb for £6.16 per month. It was 3gb when I signed up which must be over a year ago so assume it was only for the first year. Looks like other providers are offering better options than I a...

Toffee by • Level 1: Joiner
  • 2557 Views
  • 8 replies
  • 0 kudos

Premium text charges

I am getting texts from a number, which I have blocked, but still getting charged £1.25 each time they send a message. Any help and advice would be greatly appreciated.

Julesking by • Level 1: Joiner
  • 430 Views
  • 1 replies
  • 0 kudos

Keep my old number

I had filled in the form to keep my old nimber and supplied my PAC code too yesterday. I see no changes have taken place yet. How long does it take to get activated. My PAC Code will soon expire. Many thanks Allan

a1canmx by • Level 1: Joiner
  • 593 Views
  • 3 replies
  • 0 kudos
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