Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 252923 Views
  • 2 replies
  • 2 kudos

Resolved! CALLS

Hi allAnyone know if I can see more recent call history. I. E last few days?I can download recent bill but only takes me up to 16th Oct. Thanks

E-Sim

I currently have a pay montly account with an XS Max handset. Upon landing back in Europe from two months in china, I realsied that the sim in may handset is the local chinese sim card. Not my original sim. The original sim is somewhere in Shanghai. ...

benvig by Level 1: Joiner
  • 524 Views
  • 2 replies
  • 0 kudos

Moving abroad and keeping UK contract

I’m moving permanently to France but want to keep my pay monthly O2 contract and phone number to keep in touch with family in the UK. Is there any problem with doing this or do I just need to change my address?

BazG66 by Level 1: Joiner
  • 5749 Views
  • 3 replies
  • 0 kudos

Cancelling my contract

Hello, I was wondering how much it will be to stop my contract? I have moved to Denmark and I need to get a Danish sim

Ann5 by Level 1: Joiner
  • 481 Views
  • 2 replies
  • 0 kudos

Internet connection

Hi, I’m having trouble with my hotspot connection sometime it works and sometimes it doesn’t even though I have lots of internet left

20201 by Level 1: Joiner
  • 488 Views
  • 2 replies
  • 0 kudos

Failed payment

How can I speak with someone in payment team , if my handset and sim have been restricted.Due to covid 19 and emergency cesarean I haven't been able to pay.I dont want my contract to be terminated.I can clear full amount in about 30 daysPlease someon...

Laura1991 by Level 1: Joiner
  • 1434 Views
  • 9 replies
  • 0 kudos

Divert calls

How do I divert calls whilst 02 exchange my brand new faulty handset. Tried phone menu. Tried direct dial **21*newnumber#They both error

DCVL by Level 1: Joiner
  • 1268 Views
  • 6 replies
  • 0 kudos

PAC Number Transfer

Hi - I've given my PAC number to 02 when I joined last Monday. Its now friday - should it have transferred by now?

CJLW by Level 1: Joiner
  • 481 Views
  • 2 replies
  • 0 kudos

Changed Sim

I had pay monthly sim that was in my parents name I have now taken out a nee sim in my name but still getting charged for the old sim even though I put the PAC code in my number still hasn’t changed can anyone help

BrettB98 by Level 1: Joiner
  • 605 Views
  • 2 replies
  • 0 kudos