Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Next day delivery

I order a upgrade yesterday. It said if I order before midnight I’d get the phone the next day. Which I did. Now it’s saying it won’t be delivered till Monday. Why is this

Resolved! End of contract

Hi. My 24 month contract ends on 18 dec. I don’t want an upgrade, I want to leave o2 and get a cheap sim only deal. When can I leave and how do I do it? Thanks

iPhone 12 Pro / Apple Watch 4 - problems setting up data - 'reference code 10'

Hi, I have a data plan set up on my account. This weekend I set up my new iPhone 12 Pro, configured 'as new' the phone, i.e. without the use of earlier backup. My Apple Watch 4 was also set up fresh and paired to the phone. When in the watch app on t...

Increasing space on my Galaxy A3

Hi My phone keeps telling me I am nearly out of space and so I cannot send or receive my Emails on my phone. can anyone advise me how to increase the space please? Many thanks.

Resolved! Change to SIM only deal

I am able to upgrade early but I’d like to change to sim only instead. Is this possible?

Resolved! Changing from O2 Refresh to Sim Only

Hello. I have had a look but couldn't see anything. Sorry if I have missed a previous query like this. I am currently out of contract on a rolling pay monthly deal. I am getting an iPhone 12 independently and want to switch to a Sim only deal. Someth...

Resolved! O2 Text Message

Hi all I got a text message today, 8 days after my monthly bill payments stating O2 couldn't process my payment. This is incorrect as on myO2 there is no outstanding balance and it came out of my bank account 8 days ago. The number who sent me the me...