Get Help with Pay Monthly

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! End of contract

Hi,My contract ends this month and i have paid my last payment. Will the contract finish automatically or do i need to contact O2 as i do not want another contract out.

Resolved! Adjustment - how do I find out what it was for?

My June bill was slightly higher than expected. The bill showed that there was an Adjustment - but there's no detail about what it was for. I have tried to contact O2, texting #myO2 to 2020, several times over the last two weeks, each time getting a ...

Hello, Pay Monthly Question?

Hello sorry to be a bother, just a quick question. If i chose the pay monthly option for a phone and i decided to pay the phone of itself in larger payments quicker, would i be able to cancel the contract and how much would the cancel contract fee be...

Resolved! Tariff

I am going away and wanting to upgrade my tariff so I have more data, my new data starts 4th of the month, when would I need to change it?

Resolved! Upgrade

Want to change my tariff

Resolved! Keeping phone bumber

I've just got a new phone, how do I keep my current o2 number?

Resolved! bill payment failure

I pay my bill direct debit every month, just got a text from 02 me unable to process bill and to avoid fees to update payment details.Checked my bank account and DD details, no problem.Impoosible to contact on phone. whats up?

Resolved! Data

May I have a list of countries where I have free internet access ?

My phone is blocked

my phone is blocked

Impossible to get through to anyone!

I am trying to access my account but i cannot login. I can't get through to anyone on the phone, or an online chat. I just want to top up my data as my phone has been cut off!! How can i do this without accessing my account? I've tried 202 they are o...

O2

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