Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! 4G Not Working in portable hotspot

I've recently purchased a TP-Link portable hotspot, and an O2 sim unlimited data to go with it. My first sim had signal, but no 4G working, so I visited a store and got a new sim, which the 4g worked for about 24 hours, and has now stopped working. A...

Resolved! Unable to send messages to 88222

Tried multiple times to send SMS to 88222 to unsubscribe a subscription. Bounce back undelivered [Edit: topic title clarified]

Resolved! how do you speak to someone

how do you speak to someone?

Resolved! Overdue payment

I’ve had a message saying my payment is overdue as well even tho it’s paid by direct debit for years !! Is this a new scam??

Resolved! Overdue payment??

my account says my payment is overdue but I pay by direct debit and this hasn’t happened before? how can this be sorted and will my credit be affected?

Resolved! Number porting today - what happens next

Hi I am new to O2 and when I ordered I entered the PAC from my previous supplier (EE) I recevied my phone & new sim on Saturday and had a text message stating my number would port on 29/09/2020 (today) - I am just wondering what happens next and what...

Resolved! Email Configuration on Huawei P30 Lite

Would anyone be able to assist me please, cannot get apointment at the store. I have a talktalk email account that I am having trouble adding to my phone, says cannot connect to server? Thank you

Resolved! ‘Unable to process payment’ text

I received a text from the number 07538 013612 claiming to be O2 advising that my latest payment could not be taken, along with a link to log in to my account and confirm my address. When I log in to my account there isn’t an outstanding balance and ...

o2 has ruined my credit rating and its affecting my mortgage

I am really upset with 02, they may have caused me to miss out on purchasing my new home.August 2019 i switched mobile phone providers and i left 02, i double checked with 02 via phone and confimred all was paid off, i was assued that everything was ...

Spotify cancel subscription

Anyone else being charged as part of their bill after cancelling?

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