Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! new sim

my phone was stolen and i need a new sim

Resolved! Moved from UK to DE

Hello, can I transfer contract from UK to DE? How it works? I have phone too from O2. I will not return to UK.

Resolved! Closing a contract

Hi everyone,I’m seeking advice on how to close my O2 pay monthly contract. I recently relocated to Italy for work, so I no longer need my O2 UK phone number. I've tried using the "My O2" section on the website, but when I navigate to "My O2 / Your Ag...

I need my number unbarred

My phone was stolen and I have gone into o2 this evening to get a replacement sim - however my number is still barred. Can this be lifted please

Roaming bar

I am in Greece and my phone seeming to have a data roaming bar on it. How do I remove it?

bill

have outstanding bill on sim but i cancelled the sim months ago and £was still leaving account so cancelled dd

Awaiting receipt of SIM card.

I have received notice of my first bill, but have still not received my SIM card !!.

Resolved! Bill

Do u have to pay 1 month in advance

I need my bill cancelled, can't phone O2.

Hi, please cancel my phone contract. I've cancelled my direct debit payment as I haven't used it in almost 2 years. I got an email asking for payment, but seeing as I've been paying O2 for nothing for over a year, this is unnecessary. Please cancel m...

Signal issues for over a month

I've been using my o2 sim for just under 2 months now and the signal coverage must be the worst in the UK. I really regret ordering an o2 pay monthly sim, I only did it so save money as I have Virgin Media broadband. I tried to cancel the contract, b...

O2

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