Pay Monthly
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FAQs: Pay Monthly

Hi all, welcome to the Pay Monthly board! If you are on a Pay Monthly contract or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your q...

Marjo by Former Staff
  • 27 replies
  • 5 kudos

Resolved! PAC Code

Hi, I applied for an O2 sim. Moving over from EE. When signing up I was asked if I had a PAC code. I provided the code I had been given by EE. I have now received my O2 sim and have it in my phone. Do I need to do anything else regarding the PAC code...

Resolved! Account supercharge

Hi, Ive just joined O2 on a monthly contract, I am also with Virgin Media, how do I go about getting my double data boost. Thanks

KGM by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! Phone bill

I can’t afford this months bill and every number I ring is an automated service I just need to speak to someone directly is there a number for this

ElliotC by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! How will I receive Final Bill?

So I ported out of O2 yesterday and according the online help section, I should be able to still see my bills online in My O2 for the foreseeable... well, a quick search of this forum shows that's not the case! So I asked the Twitter team how I'm mea...

BTN_EPS by Level 1: Joiner
  • 8 replies
  • 0 kudos

Resolved! Bill

Hi, I’ve got a letter through to pay a bill. I cancelled my account last year about 2 weeks after I got the sim and because i can’t log in to an account it won’t let me pay online. Wondering how I can pay it online now?

Resolved! My bill

Good afternoon I am just writing to to let you know ow that my bill is due on the 21st January bit iam letting you know ow that I have no money in my bank as I do t get paid till the 28th of January

Heather9 by Level 1: Joiner
  • 2 replies
  • 0 kudos

Resolved! Travel

I am travelling to cancun Mexica in February. I wanted to ask. Will my pay monthly sim work in over there? Will I have data when abroad. I went to Greece last September and it worked great. Is it going to be the same over in mexico

NoVision by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! Gympass app and website - issue with O2 data

Hi everyone, looking for some help. I use the app Gympass to get access to my local gym. I arrive at the gym, log into the app to ‘check in’ and then have 15 mins to get into the gym. For the past week my O2 data doesn’t seem to be working with eithe...

Rachel1534 by Level 2: Apprentice
  • 22 replies
  • 0 kudos

Resolved! Oppo watch

Hi can anyone tell me how I can check up on my free oppo watch that was ordered on the 28th December 21. This watch was a free gift when buying the phone but as yet has not arrived. Thank you

Pilkmac63 by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! Free Travel Inclusive Zone

Can someone explain how to get the free Travel Inclusive Zone extra? This page says this: However when you go through the process of buying a SIM-only contract, the only ones which let you actually select the Travel Inclusive Zone as your free extra ...

benlye by Level 1: Joiner
  • 8 replies
  • 0 kudos