Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! letter received saying 'owe money and will block device'.

I have received a letter saying I owe money on my account and because I haven't paid they will block my device. I pay a monthly DD and don't owe any money.

Upgrade

I’ve had a text about upgrading in store and O2 will make up the difference. However I can’t see anything about it online or on the app

Resolved! Roaming in Greece

Last summer all my friends could use their roaming with no problems in Greece but with my O2 subscription I couldn't. Does anyone have any idea why and what could be done? Roaming was of course enabled on my phone but nothing happened. It works fine ...

Resolved! Can I share data to my sons pay as you go phone

Can I share data with my sons pay as you go o2 phone.

How to connect new phone to network

Connect new phone to network

Resolved! Tariff Change start date?

I have changed my tariff to a new one and just wanted to check if my old one has automatically changed to this as I used the same sim option when buying?My old sim contract expired in April but i have been using the same one and paying the same amoun...

Resolved! Unlocking phone

Yesterday, I asked o2 to unlock my Samsung S9 phone and gave them my IMEI. Received a txt and email this morning stating o2 could not do this, as it was purchased via Carphone Wharehouse and I should contact them. When I did, CW said it does not unlo...

Disney +

Convinced i had this offered to me when signing up no sign of it now though? how would i checkRegardsClare

Resolved! In requested tariff change

Why has my tariff changed without my request or prior knowledge? My bill for the month has nearly quadrupled.

Monthly bill doubled

I am on a £20 pm 100gb inclusive deal but have been charged £46 this month despite the fact that I haven't used any more or less than any other month (no MMS, bolt on or anything like that) and havent got anywhere near data limit etc. Can anyone expl...

O2

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